Delta Mississauga
Mississauga, ON
Closed
Job Details:
- Provides administrative support focusing on Banquet Event Orders, proposals, contracts, rooming lists, payment schedules, function estimates and other tasks as required.
- Ensure Contracts are distributed to the necessary departments accurately and on time.
- Work closely with clients and handle all aspects of event details after the contract is signed.
- Assist the sales & catering managers by qualifying leads and forwarding to the appropriate manager
- Conducts professional site inspections & pre-event meetings with clients and answer questions they may have for their event.
- Reach out to customers post-event to ensure complete satisfaction of our services.
- Assist sales manager in prospecting efforts by making & qualifying calls and potential for business and provide to appropriate sales manager.
- Respond to all inquiries in a timely manner; - within a 2 hour call back and 4-8 hour response time.
- Fosters relationships and visibility with suppliers, event & third party planners to increase business levels.
- Stays current with trends, assists with creation of new themes, special events and service standards.
- Acts as liaison between Sales Department and other hotel departments.
- Responsible for social media postings and enhancements, as required.
- Administrative tasks like preparing contracts & proposals as assigned by the Director of Sales.
- Will be the CI/TY system (Marriott PMS System), OPERA system champion.
- Maintains confidentiality and privacy of company and co-workers, privileged communications and records
- Perform other duties as assigned.
QUALIFICATIONS:
- A diploma or degree in Marketing, Business or Hospitality Management or related field
- 1-2 years of sales experience in Hospitality or related service industry preferred
- Experience managing, and planning group events is an asset
- Effective communication and negotiation skills in English (written and verbal)
- Knowledge and experience of Sales Systems (Opera, CI/TY, MARSHA etc.)
- Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
- Strong detailing & organizational skills required to maintain electronic and paper filing systems
Please Note:
- Only shortlisted candidates will be contacted.
- Internal Candidates please discuss your interests with your Manager and apply.
- AI not used in resume sorting.
Please apply with Resume to [email protected]