Junior Administrator

About the Role:We are seeking a detail-oriented and proactive Junior Admin to support the Cleaning Operations Manager in daily operational activities. This position plays a vital role in maintaining the smooth operation of cleaning services across multiple client sites within the GTA.
The ideal candidate is organized, professional, and thrives in a fast-paced environment. You'll be the bridge between management and cleaning staff, ensuring seamless communication, efficient scheduling, and exceptional service delivery.
Pay Rate: $19.00-$21.00 per hour
Schedule: Monday-Friday 9:00am-5:00pm
Location: Oshawa, ON (In Office)On-Call Requirement: Every second week and weekend, the Operations Assistant will be on-call (paid) and available by phone or text to assist cleaning staff as needed.
Key Responsibilities:

• Assist the Operations Manager with day-to-day coordination of cleaning operations.
• Ensure all staff are on-site for their designated shifts and provide coverage for call-ins or vacation time.
• Support the onboarding and startup of new client accounts to ensure smooth transitions.
• Distribute inspection reports to cleaners and clients, ensuring timely follow-up on action items.
• Communicate regularly with cleaning staff regarding schedules, performance feedback, and operational updates.
• Follow up on site issues, ensuring they are resolved promptly and communicated effectively.
• Maintain accurate documentation and records in company systems.
• Support general administrative tasks related to operations and service delivery.

Qualifications:

• Previous experience in an administrative, scheduling, or operations support role (cleaning/janitorial industry experience is an asset).
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills and professional demeanor.
• Proficient with Microsoft 365 (Outlook, Excel, Teams, Word, SharePoint).
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and adaptability in a dynamic setting.
• Reliable, punctual, and dedicated to maintaining operational excellence.

Why Join Us?

• Be part of a growing, community-focused team with a strong reputation in the GTA.
• Work alongside a supportive group that values collaboration and continuous improvement.
• Opportunities for professional growth within operations and management.