Housing & Leasing Coordinator - CLC

Location: Burnaby, BC
Company: Campus Living Centres
Status: Full-Time (44 hours/week)

Are you a strong communicator, natural problem solver, and passionate about creating safe, positive living experiences? Campus Living Centres is looking for a Housing & Leasing Coordinator (HLC) to oversee the daily operations of our off-campus property.

This role is ideal for someone who thrives in a dynamic environment, enjoys building relationships, and brings a strong organizational mindset to everything they do. The HLC plays a key leadership role on site—managing tenant relations, leasing, administration, building upkeep, and more.

• Build strong, professional relationships with tenants and ensure their well-being, safety, and concerns are addressed promptly.

• Conduct property tours and support prospective tenants through the leasing process.

• Ensure all required tenant documentation is collected and maintained.

• Maintain organized office systems, logs, and documentation (complaints, communication records, notices, etc.).

• Draft and distribute tenant and building notices.

• Support implementation of corporate policy changes.

• Manage operational revenues and expenses.

• Ensure proper collection procedures for accounts receivable.

• Complete required reporting accurately and on schedule.

• Lead marketing and leasing strategies to maximize occupancy.

• Maintain the property's marketing vision and develop targeted outreach initiatives.

• Create and oversee internal sales promotions.

• Supervise staff, promote strong communication, and support a positive team environment.

• Ensure all workplace legislative requirements are followed, including Health & Safety practices.

• Regularly inspect the property and coordinate repairs, cleaning, and preventative maintenance.

• Approve maintenance work and monitor vendor performance.

• Assist with building cleanliness (including occasional vacuuming/painting as required).

• Complete monthly fire, generator, and safety checks.

• Ensure landscaping, snow removal, and overall aesthetics meet company standards.

• Participate in after-hours on-call rotation and respond to emergencies.

• College diploma or university degree preferred.

• Minimum 2 years' experience in housing, leasing, property management, administration, or a related field.

• Strong verbal and written communication skills.

• Ability to prioritize multiple tasks, meet deadlines, and problem-solve effectively.

• Confident leadership skills with the ability to guide and support staff.

• Knowledge of the Residential Tenancies Act (RTA) and leasing best practices is an asset.

• Comfort working in high-interruption, fast-paced environments.

Success in this role is measured through:

• Achievement of operational and occupancy goals

• Leadership and communication effectiveness

• Financial management and reporting accuracy

• Commitment to Health & Safety compliance

• Initiative, professionalism, and collaboration

• Access a comprehensive benefits package, including health, dental, and wellness supports

• Participate in our pension plan, helping you build long-term financial security

• Meaningful work that directly impacts student and tenant experiences

• Supportive leadership and opportunities for professional growth

• A dynamic, team-focused environment where no two days are the same