Account Coordinator

Energy Network Services Inc. (ENS) is Canadas leading provider of connected energy solutions, with full national service coverage across 14 locations. ENS supports a growing range of efficiency initiativesincluding lighting & controls retrofits, EV charging deployments, and battery energy storage systems. Through its integrated project management model, ENS has delivered turnkey solutions that help organizations reduce energy consumption, lower operational costs, and achieve netzero and sustainability goals.

JOB DESCRIPTION

Energy Network Services Inc. (ENS) is looking for a detail-oriented and proactive Account Coordinator to support our team. The Account Coordinator plays a key role in maintaining client relationships, managing project timelines, and ensuring smooth day-to-day operations across accounts.

DUTIES AND RESPONSIBILITIES:

• Review ongoing lighting service and retrofit work orders for material, design, and technical requirements.
• Prepare bills of materials, warranty claims, and sales orders for lighting and controls projects.
• Generate quotes and proposals for clients based on service reports and site assessments.
• Coordinate service scheduling with the dispatch team and manage client requests efficiently.
• Complete monthly invoicing and reporting in accordance with client contracts.
• Maintain accurate project databases, including quotation statuses, approvals, and site condition updates.
• Respond promptly to client inquiries and address lighting system or service-related issues.
• Support program administrative deliverables such as utility incentives, budget tracking, and project scheduling.
• Identify opportunities to streamline processes and enhance client satisfaction.

QUALIFICATIONS & REQUIREMENTS:

• Degree or Diploma in Engineering, Applied Science, or related field (Electrical preferred).
• Technical understanding of lighting, controls, and electrical systems.
• Ability to read and interpret drawings and specifications.
• Strong project coordination and multitasking skills.
• Excellent communication and client service abilities.
• Proficient in Microsoft Office.
• Self-motivated, organized, and solution-oriented.
• Experience in lighting service, retrofits, or energy management is an asset.
• Previous experience in project coordination or customer service roles preferred.

WHY JOIN ENS?

• Join a trusted industry leader known for innovation, technical expertise, and reliability.
• Contribute to high-impact industry that support energy efficiency and sustainability across Canada.
• Work alongside a collaborative team dedicated to quality, client success, and continuous improvement.