Service Manager

FuzeHR is now seeking a highly experienced Service Manager for a shiny, new truck and transport dealership in Kelowna, BC!
Are you ready to take charge of a thriving service department and make a real impact? Join a leading truck dealership in Kelowna where your leadership and technical expertise will shape the future of heavy truck service excellence.
***Candidates from both Trucking and Heavy-Duty Equipment environments are encouraged to apply, we can't wait to meet you!
Why You'll Love This Role:

• Competitive Salary: $120,000–$130,000+ depending on experience, plus very lucrative bonus potential.
• Outstanding Benefits: 100% company-paid (STD, LTD, Health Spending Account) + matching RRSP plan
• Growth Potential: Department poised to expand from 10 to 20 technicians
• Supportive Team: Work with skilled Service Advisors, Foreman, and Lead Hand
• Influence & Autonomy: Drive strategic priorities, budgets, and continuous improvement
• Culture of Collaboration: No micromanaging—just strong communication and teamwork

What You'll Do:

• Lead and coach a dynamic service team in a unionized environment
• Develop strategic priorities and manage budgets for Service & Mobile Departments
• Drive financial performance: productivity, efficiency, revenue, and profit margins
• Build lasting customer relationships and actively market service offerings
• Oversee recruiting, hiring, and performance reviews for shop personnel
• Ensure compliance with health and safety standards and maintain 5S excellence
• Stay ahead of tech advancements and manage shop tools and equipment

What We're Looking For:

• Proven experience managing a large truck dealership service department
• Strong leadership with a collaborative, coaching approach
• Exceptional technical knowledge of heavy trucks (Freightliner & Western Star preferred)
• Experience in a unionized environment
• Minimum 5 years of experience working within a busy, high volume service department
• Must have prior management experience

Ready to lead with confidence and make your mark? Please apply now or email your resume to Chris Hutton at [email protected]#BRBC