Customer Service Representative - Fully Remote

Work From Home | Flexible Schedule | Growth Opportunities

About the Opportunity

Are you someone who enjoys helping others and creating positive experiences? We're looking for Customer Service Representative who are ready to build meaningful connections — all from the comfort of home.

Our company has proudly supported working families across North America for over 60 years. We partner with trusted organizations and provide essential benefit services that give people peace of mind. As we continue to grow, we're seeking reliable, friendly, and motivated individuals to join our remote customer care team.

What You'll Do

In this role, you'll be the first point of contact for members who've reached out for information about their benefits. You'll focus on understanding their needs, answering their questions, and ensuring each person feels valued and supported.

Your responsibilities include:

• Responding to member inquiries via phone or virtual meetings
• Providing clear explanations about coverage and benefit options
• Assisting with applications and account updates
• Following up to confirm satisfaction and accuracy of information
• Maintaining organized records and excellent communication throughout the process
  

Why You'll Love Working Here

We know that happy team members create happy customers. That's why we provide the tools, flexibility, and training you need to succeed — no prior experience required.

Here's what we offer:

• Fully remote setup — work comfortably from your home
• Weekly pay with performance-based earning potential
• Comprehensive training and ongoing mentorship
• Health benefits after 90 days
• Flexible hours for better work-life balance
• Advancement opportunities and leadership programs
• Recognition, incentives, and company-sponsored trips
  

Who Thrives in This Role

This position is a great fit for someone who enjoys connecting with people and takes pride in delivering excellent service.

We're looking for individuals who:

• Communicate clearly and kindly
• Stay organized and dependable in a remote environment
• Can work independently with a professional attitude
• Are comfortable using technology and virtual communication tools
• Are 18+ years old and legally eligible to work in the US or Canada
• Hold a high school diploma or equivalent (college coursework is a plus)
  

Our Commitment to You

At our company, you're not just an employee — you're part of a team that values integrity, growth, and genuine care. We believe in promoting from within, recognizing effort, and helping each person build a lasting career.
Your voice matters here, and your work makes a difference every day.

Ready to Start Your Journey?

Apply today and take the first step toward a fulfilling remote career in customer care.

Company DescriptionAt AO Globe Life, we're dedicated to helping families safeguard what matters most while empowering our team members to achieve lasting success. As a trusted provider of life insurance, we give you the tools to grow personally, professionally, and financially. With uncapped earning potential, performance-based promotions, and world-class training, you'll have every opportunity to take control of your career and shape your future with confidence.Company DescriptionAt AO Globe Life, we're dedicated to helping families safeguard what matters most while empowering our team members to achieve lasting success. As a trusted provider of life insurance, we give you the tools to grow personally, professionally, and financially. With uncapped earning potential, performance-based promotions, and world-class training, you'll have every opportunity to take control of your career and shape your future with confidence.