Team Manager, Project Management

Who we are:

Pattison ID helps companies deploy their identity for maximum consistency, engagement and impact across physical and digital signage, and branded environments. Our comprehensive signage solutions, including exterior, interior, wayfinding, and digital signage, redefine how brands connect with their audiences.

Our Solutions:

We offer architectural, digital services, sign maintenance solutions and flexible leasing options. As one of the largest companies in our industry, with 7 manufacturing facilities, 8 sales and operations offices, and over 1,000 employees across the US and Canada, Pattison ID is committed to offering a culture where team members can achieve their unique career ambitions, while embodying our Core Values of Innovation, Delight, Dependability, Involvement and Drive.

Essential Functions: What you'll do:

• Must be able to perform all functions of a project manager and run projects independently as needed
• Maintain superior customer service to corporate and regional customer contacts
• Ensure organizational objectives relating to customer service are achieved, including reduced lead times, on-time delivery, and effective customer communications, and provide feedback to management on status of same
• Monthly revenue forecast management and delivery of expected sales: monthly, quarterly, annually by business segment
• Grow customer profile in conjunction with Director, Account Manager, and National Sales Executive
• Meet & improve execution timelines from customer's perspective
• Manage RFP requests and potential price increases Meet & improve selling margins
• Minimizing number of non-conformities on account
• Analyze team workload requirements and manage resources to maintain expected level of service
• Help develop, and train multiple high-performance teams committed to excellence for every customer and project
• Setting strategic goals and ensuring alignment with company objectives
• Providing leadership and mentorship to multiple teams
• Work with Directors of Project Management to identify areas for improvement and development within specific industry segments or programs.

Key Skills and Requirements:

• Leadership and coaching
• Advanced project management skills
• Decision-making under pressure
• End-to-end project management
• Resource coordination Risk management and problem-solving
• Familiarity with installation and invoicing workflows
• Basic project management skills, good communication, and organizational abilities
• Advanced project management skills, strategic thinking and extensive experience in project management
• Ability to multi-task between multiple high priority projects, leading larger more complex projects
• Previous Sign or Equivalent Industry experience, 5 plus years .