Director of Operations

About us:

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 25 brands includes Milestones Grill & Bar, Second Cup Caf, Pita Pit, Quesada, La Belle et La Boeuf, and Rtisseries Benny.

We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

DIRECTOR OF OPERATIONS - Role Overview

This role will be responsible for:

• Responsible for the operational success of all corporate and franchise restaurant locations.
• Operational excellence in all brand(s) and every restaurant location.
• Hiring, training and development of all direct reports.
• Creating development plans and goals for all team members.
• Ensuring all budget and financial projections are achieved.
• Developing strategies to achieve brand KPIs and budgets.
• Reporting on all KPIs to measure and adjust.
• Promoting from within where possible to great a culture of development retention and succession.
• Creating a team and a culture of teamwork to foster communication, efficiency, diversity, problem solving and collaboration.

Skills & Qualifications:

• Highly self-motivated and takes initiative.
• Driven to succeed in all aspects.
• Skilled communicator and negotiator that inspires positive change by building a picture of what success looks like and following through.
• Have innate leadership qualities that make people naturally want to follow.
• Able to adjust approach to lead and work with a wide range of individuals.
• Strong written and verbal communication skills
• Analytical and excels at problem-solving.
• Excellent organizational skills with the ability to prioritize and juggle multiple priorities while adhering to processes and deadlines.

Requirements:

• Minimum of five (5) years experience in a senior position in a Restaurant Franchise business.
• Valid Driver's License, car.
• Proficient on PC and Microsoft Office Suite.
• Ability to travel when needed.
• Able to work outside of regular hours when needed.

Company benefits:

• Market related compensation
• Complimentary coffee, drinks and snacks at the office
• Free parking at the office
  
• Summer Fridays
• 1 hour lunch paid
• Virtual health care
• Company social events
• Group insurance plan, including health, dental and long-term disability.