Benefits Specialist

RLGis an implementation firm that partners with clients to accelerate their improvement journey.

We implement transformative change through on-site coaching that shifts the processes and behaviours of leaders and teams to achieve their strategic and operational goals, connecting the front-line to the bottom line.

We are looking for a detail-orientedBenefits Specialist to join our HR team. This full-time, permanent position is based in our downtown Vancouver office and plays a vital role in supporting our people with care, accuracy, and responsiveness.
The ideal candidate is a collaborative problem solver who puts people first. Your role will involveGlobal Benefits with some Health and Safety and HR support. Youll help shape and deliver a best-in-class global benefits program across Canada, the US, and international expatriate regions while also leading our Health and Safetyinitiatives to ensure a safe and supportive workplace.

Become part of our team and experience a safe, diverse, and inclusive workplace with continuous learning and career growth opportunities.

Your key responsibilities will include:

• Administer Canadian, US, and expatriate benefit and retirement programs, including health, dental, disability, life, travel, EAP, and RRSP/401(k), and serve as the primary contact for employee questions.

• Reconcile benefit premiums and billings.

• Evaluate, benchmark, and recommend benefit enhancements to support attraction, retention, and engagement.

• Maintain benefit records in HRIS (BambooHR); prepare and distribute benefit reports as requested.

• Develop and implement KPIs to facilitate service delivery and enhancements of processes and practices.

• Deliver clear, employee-focused communications, orientations, and training sessions on health, retirement, and financial wellness.

• Oversee compliance with ISN, DISA, and client Health & Safety requirements, keeping certifications, policies, and insurance documentation up to date.

• Collaborate with HR colleagues and Global Support teams to align benefits programs and ensure smooth processes across regions.

• Other duties as assigned.

Wed love to hear from you if you:

• Have prior experience with global or expatriate benefits.

• Bring experience in Health & Safety administration.

• Demonstrate strong organizational skills with exceptional attention to detail.

• Communicate clearly and professionally, both in writing and verbally.

• Have strong interpersonal skills and the ability to build relationships across all levels of the organization.

• Thrive in a collaborative, team-based environment, and adapt with ease to changing needs.

• Handle confidential information with discretion and professionalism.

• Proficiency in MS Office (Outlook, Teams, SharePoint, OneNote, Word, PowerPoint, Excel).

To qualify for this role, you must have:

• 5+ years of experience in benefits administration, with demonstrated knowledge of Canadian and US benefits and pensions (RRSP / 401(k)).
  
• 2+ years of HR administration experience.
• HRIS experience (BambooHR preferred).
• Strong data analytics skills, including proficiency with MS Office tools (Word, PowerPoint, Excel)

What We Offer / Why Join Us:

• Competitive and equitable compensation paired with top-tier health, dental, and vision benefits, with eligibility starting on day one.
• A hybrid and flexible work environment (post-probation), with an expectation to be in the office at least three days per week on Anchor Days or as required for business needs.
• Generous time-off policies, starting with 3 weeks of vacation annually.
• Annual Health Spending Account (HSA) or Flexible Spending Account (FSA) allowance of $2,000 for individuals or $3,000 for families (pro-rated to your start date).
• Immediate RRSP matching contributions from 2% to 5%, based on length of service.
• Recognition through RLGs annual awards program, celebrating key career milestones such as 5, 10, and 15 years of service.
• Eligibility for discretionary bonuses, including spot awards and annual performance-based incentives.
• Support for continuous learning and professional development through job-relevant courses and educational opportunities, with pre-approval from your manager.

We work hard to cultivate a culture of supportive learning and knowledge exchange within our offices and at our client sites. If you want to become an RLGer and join a collaborative team that encourages personal and professional growth, understands the importance of work-life balance, and makes positive, impactful changes for clients, youve come to the right place.