Customer Service Representative/Dispatcher/Service Coordinator

About Us
At Appliance Repair Team, we keep households running smoothly — and that starts with excellent customer support. We're looking for an energetic, detail-oriented, and people-focused Customer Service Representative to join our growing team.
This role is also known as Service Coordinator, Dispatcher, Customer Support Agent, or Call Center Representative — if you enjoy helping people and staying organized, you'll fit right in.
Pay & Benefits
⦁ Fixed pay: $20/hour for the first 3 months (probation period)
⦁ After probation: Eligible for a raise based on performance
⦁ Health coverage available after successful 3-month probation
⦁ Career advancement opportunities — we promote from within
Positive team culture: collaborative, supportive, and respectful
What You'll Do
⦁ Be the first friendly contact for customers by phone
⦁ Book and dispatch technician jobs quickly and accurately
⦁ Provide clear, professional information about services
⦁ Keep schedules and customer records organized
⦁ Assist with office administration and scheduling support
What We're Looking For
⦁ Energetic, detail-oriented, and customer-focused personality
⦁ Excellent communication skills (clear, positive, and professional)
⦁ Organized, adaptable, and strong at multitasking
⦁ Comfortable with computers, scheduling tools, and phone systems
⦁ Experience as a dispatcher, receptionist, call center agent, or office administrator is a plus — but not required (we'll train you!)
Requirements
⦁ High school diploma or equivalent
⦁ Ability to commute to Unionville/Markham, ON
⦁ Full-time availability (Monday-Friday, with occasional weekends)
Why Join Us?
This is more than a job — it's a chance to grow with a stable company, build valuable skills, and be part of a supportive team where your work truly makes a difference.
Apply today to start your career as a Customer Service Representative / Dispatcher with
Appliance Repair Team!