AML & Operations Specialist

Join LendCare — one of Canada's fastest-growing point-of-sale financing providers and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades including being named one of Canada's Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine's 2025 list of Canada's Best Companies. These achievements speak to our commitment to building an inclusive, high-performance culture where people thrive and innovation drives us forward.

At LendCare, we do more than provide financing — we help Canadians access life's essential moments. Whether it's healthcare, home improvement, powersports or retail purchases, we deliver fast, flexible financing solutions that make it easier for people to move forward with confidence. Backed by cutting-edge technology and a customer-first mindset, we're redefining how Canadians pay for what matters. If you're driven to create real impact, join us and help empower people to live life on their terms — one approval at a time.

We are seeking a process-driven Anti-Money Laundering (AML) & Operations Specialist to join our Centralized Administration team, reporting to the Director of Centralized Administration. This role is crucial for ensuring compliance with internal policies, external regulations, and service-level agreements, in partnership with all Anti-Money Laundering (AML) and Know Your Customer (KYC) tasks. The successful candidate will support LendCare's general operations by driving continuous process improvement and enhancing operational efficiency and reducing fraud. We are looking for someone with a strong analytical mindset, a passion for process improvement, and a commitment to operational excellence. If you are dedicated to maintaining integrity and operational quality, we encourage you to apply.

Day in the life of a AML & Operations Specialist:

• Review and resolve AML investigation tickets related to applications, merchants, and customers, escalating complex cases as needed.
• Compile and distribute comprehensive reports of AML activities to relevant stakeholders.
• Conduct regular audits of administrative functions (e.g., billing, payment processing) to ensure compliance with internal policies and regulatory standards associated with AML and supporting functions.
• Identify compliance and operational performance gaps in relation to AML/KYC and supporting functions, recommending and supporting the implementation of corrective actions.
• Develop and maintain audit tools, checklists, and documentation aligned with evolving requirements.
• Monitor control frameworks and track compliance metrics for AML and supporting functions, providing timely reports to stakeholders.
• Collaborate with cross-functional teams to support risk mitigation and quality assurance efforts.
• Serve as a liaison with internal and external auditors to ensure audit and regulatory review readiness.
• Support automation and continuous improvement initiatives by analyzing audit data and recommending process enhancements.

What we are looking for:

• At least 3 years of administrative experience working in finance, accounting or a related field.
• Experience in an AML function is an asset.
• Strong understanding of compliance, auditing principles, and internal controls.
• High attention to detail and accuracy.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Ability to manage multiple priorities and meet deadlines.
• Analytical and problem-solving skills.
• Ability to analyze data and report trends and insights.
• Availability to work fulltime, permanent in our office in Pickering, ON

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For complete picture of total rewards, please click here.

Diversity, Inclusion, and Equal Opportunity Employment:

 At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

 Additional Information: All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

 We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.