Service Administrator - FFUN Cars Saskatoon

Service Administrator, Full-Time

Job Location: FFUN Cars Saskatoon

Behind every smooth-running service department is someone who keeps the wheels turningliterally. Thats where you come in. As aService Administrator, youre not just answering phones or booking oil changesyoure the voice that greets our customers, the organizer who makes sure no detail gets missed, and the teammate who helps our service crew deliver a top-notch experience every single time.

If you thrive on juggling details, love connecting with people, and get a kick out of turning a busy day into an organized one, youll feel right at home here.

Whats in it for You:

• Compensation : $16$20 per hour, based on experience, plus a monthly bonus for each appointment booked.
• Group Retirement Savings Plan- Employer-Employee matched contributions because we care about your future financial security
• Employee DiscountsGet excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & DevelopmentBuckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
• Corporate Gym Membership Rates-Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
• Health & DentalStay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
• Giving BackFrom Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What youll be doing:

• Be the first point of contact for service customersanswering calls with a smile they can hear.
• Schedule and coordinate service appointments (oil changes, brakes, and other minor repairs).
• Follow up with customers regarding their experience to ensure customer satisfaction
• Address customer complaints or concerns as necessary.
• Maintain customer information database.
• Support the service team with administrative tasks to keep the shop running smoothly.
• Communicate clearly and professionally with customers and teammates.
• Keep the details straightbecause in service, details matter.

Some superhero traits we are looking for:

• A natural people-person whos comfortable on the phone.
• Strong organizational and multitasking skills.
• Computer savvyyoull be using scheduling systems and email daily.
• Positive attitude and team-player mentality
• Previous experience in admin, reception, or customer service is an asset.
• Ability to prioritize and multi-task
  
• Excellent verbal and written English communication skills
  

What it's really like to work here.

TheFFUN Group isCanadas fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles. At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth

Ready to Join Us?

If this sounds like the opportunity youve been waiting for, wed love to meet you! Our application process is quick and easyjust a few clicks!

At FFUN Group, were committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team [email protected].

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