Machine Operator (Team Lead)

The Machine Operator (Team Lead) is a key member of our production team, responsible for operating and monitoring gummy production equipment while leading a small team on the line. Reporting to the Production Manager, this role ensures smooth production flow, compliance with GMP standards, and effective team coordination in a regulated manufacturing environment.

This is a permanent, full-time opportunity to join a growing team and directly support JY Care's commitment to high-quality Canadian manufacturing.

POSITION DESCRIPTION

The Machine Operator (Team Lead) is responsible for:

Production & Equipment Operation

· Operate and monitor gummy production equipment (cooking, depositing, demoulding, drying, etc.).

· Perform in-process checks and coordinate with QA/QC on quality issues.

· Troubleshoot basic equipment problems and escalate to Maintenance when required.

Team Leadership & Workflow

· Lead a small team (3–4 staff) on the line, assigning daily tasks and monitoring workflow.

· Ensure compliance with GMP, SOP, and Health & Safety standards.

· Provide on-the-job training and coaching to team members.

Sanitation & Compliance

· Oversee daily sanitation, changeovers, and adherence to cleanroom protocols.

· Complete and maintain accurate production and compliance records.

Reporting & Communication

· Track and report production metrics (output, downtime, deviations) to the Production Manager.

· Communicate effectively with cross-functional teams, including QA, QC, formulator and Maintenance.

Technical Support & Operations

· Support installation, set-up, and programming of equipment.

· Provide demonstrations of equipment operation for new machine operators.

· Communicate safety, control, and operating features of equipment in a clear and concise manner.

Requirements

Required Qualifications

· 2–3 years' experience in food, confectionery, or pharmaceutical production.

· Previous experience as a Line Leader / Team Lead or demonstrated leadership ability.

· Strong understanding of GMP / HACCP and ability to supervise others.

· Mechanically inclined; able to perform minor adjustments.

· Good communication, reliability, and ability to manage a small team.

· Physically able to stand for long periods and handle repetitive tasks, including lifting materials of up to 20–30 kg.

Preferred Qualifications

· Fluency in Mandarin or Cantonese is considered a strong asset.

CORE COMPETENCIES:

· Leadership: Ability to supervise, train, and motivate a small team.

· Quality & Compliance: Strong knowledge of GMP/HACCP in regulated production.

· Problem-Solving: Skilled at troubleshooting and escalating equipment issues.

· Teamwork & Communication: Works effectively with cross-functional teams.

· Reliability: Consistent, dependable, and safety-conscious.

Benefits

At JY Care, you'll be part of a dynamic and forward-thinking team dedicated to developing innovative, sustainable health and wellness products. We value environmental responsibility, collaboration, and continuous growth—both for our business and our people.

· Growth Opportunity: Be part of a business that is scaling up and launching new products.

· Impactful Work: Your leadership will directly affect safety, quality, and team success.

· Collaborative Environment: Work with passionate professionals across production, R&D, quality, and supply chain.

· Innovative Products: Be involved in launching and scaling new NHP gummy products in a regulated market.

· Company Culture: A supportive, team-oriented atmosphere where your contributions matter.

TOTAL REWARDS & POSITION DETAILS:

· Hours of Work: 7:30am – 3:30pm

· Bonus: Employees may be eligible for an annual bonus, based on performance and achievement of key performance indicators (KPIs).

· Working Conditions:

o Gummies and Natural Health Products are produced in an industrial clean room.

o Full PPE required (hair cover, mask, gown, gloves, shoe covers, etc.)

o Noise protection provided

o Standing, bending, reaching, carrying, lifting

o Warehouse environment