Senior Property Manager

Organization Overview

Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.

CLT currently has more than 34 co-ops in their portfolio, with more than 2,600 occupied homes and another 1,280 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.

Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions. Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.

Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

Who You Are

Youre a dynamic leader ready to make an impact during a pivotal time of growth and change. You thrive in environments that arent fully standardized, because you see opportunity where others see uncertainty. Creating structure excites you, and youre eager to help shape Housing Operations for the future.

Youre not just a manager, youre a mentor and a motivator, committed to developing a high-performing team and fostering a culture of accountability and service excellence.

Youre a go-getter who jumps in headfirst, navigates complexity with confidence, and leads with vision. Strategic planning and operational execution are second nature to you, and youre ready to partner across departments to deliver results that matter. If youre passionate about creating safe, well-managed communities and driving organizational success, this is your opportunity to lead the way.

Purpose of the Position

The Senior Property Manager provides leadership and operational oversight for a diverse portfolio of residential and mixed use? properties. This role focuses on optimizing building performance, ensuring compliance, and fostering strong relationships with residents, co-operative boards, and external partners.

The ideal candidate brings advanced property management expertise, excellent communication skills, and the ability to navigate both day-to-day operations and long-term strategic initiatives in a mission-driven environment.

Key Responsibilities

Operational Oversight & Leadership

• Manage a mixed-use portfolio, ensuring all buildings are safe, well-maintained, and operating within budget

• Supervise and mentor property management and site staff, promoting a culture of accountability, service excellence, and teamwork

• Develop and implement standardized policies, procedures, and performance measures to enhance operational efficiency

• Support annual planning, financial forecasting, and risk management processes

Maintenance & Preventive Programs

• Oversee preventive maintenance programs, inspections, and repairs across residential and commercial assets

• Ensure contractors and vendors deliver consistent, high-quality work in compliance with safety and regulatory standards

• Collaborate with internal teams on capital improvement planning and life-cycle maintenance

• Work collaboratively with the Asset Manager to execute capital asset management plans

Stakeholder & Partner Engagement

• Build and maintain positive relationships with co-op boards, a diverse population of residents, partner organizations, and contractors

• Attend board and community meetings as needed, including occasional after-hours sessions

• Represent the organization professionally in negotiations, presentations, and partnership discussions

Commercial & Legal Oversight

• Support lease administration, renewals, and negotiations for both residential and commercial tenancies

• Monitor compliance with lease agreements, insurance requirements, and service obligations

• Collaborate with legal and asset management teams on complex tenancy or property matters

• Assist with preparation and drafting of operating agreements, budgets and leases

Cross-Departmental Communication & Strategic Collaboration

• Provide strategic guidance and input to the Development team related to operational needs for planning and design of new developments
• Coordinate operational readiness for new developments and building handovers

• Contribute to the creation of standardized commissioning, documentation, and onboarding tools for new assets

• Partner with Finance, Development, and Asset Management to align operational practices and reporting
• Provide input to the Finance team regarding operating budgets for existing and new developments at the appropriate milestones

Systems & Reporting

• Maintain accurate property and financial data within the property management system

• Apply knowledge of Yardi or equivalent platforms (e.g., MRI, Buildium) Prepare and present reports on occupancy, budgets, and performance metrics

• Support the team in developing and implementing Yardi modules in respect to property management (Maintenance IQ, Rent Cafe andSocial Housing Modules)

Skills & Qualifications

• Minimum 7 years of progressive experience in property or portfolio management, including multi-site supervision.

• Strong knowledge of residential tenancy law and commercial leasing; familiarity with co-operative housing governance is an asset.
• Skilled in property management systems, reporting tools, and digital communication platforms. Experience with Yardi Voyage 7s is strongly desired.
• Experienced computer user, with an emphasis on MS Office (Word, Excel, Outlook, Teams).

• Demonstrated ability to lead teams, manage vendor relationships, and oversee complex projects.

• Excellent communication and interpersonal skills, with experience presenting to boards and community groups.

• Familiarity with affordable housing, non-profit, or co-operative sectors is an asset.

• Post-secondary education in Property Management, Building Operations, Real Estate, or related field; professional designations (CPM, RPA, ARM) are an asset.

Working Requirements

• Ability to work outside regular business hours, including evenings, weekends, and holidays, to meet operational needs and attend board or community meetings.
• Willingness to travel across a diverse portfolio of residential and commercial properties for inspections, meetings, and oversight.
• Availability for urgent issues or emergencies related to property operations.
• Comfortable conducting on-site visits, inspections, and engaging with tenants, contractors, and staff in person.
• Ability to work in a non-standardized environment and help build structure during organizational change.

What We Offer

At Community Land Trust, we dont just offer jobs, we offer purpose-driven careers with perks that support your well-being and growth. Heres whats in it for you:

• Mission-Driven Impact: Be part of a non-profit making waves in the housing industry and driving real change.
• Co-op Community Engagement: Connect with Co-op members and attend federation events, including educational conferences, to deepen your understanding of the Co-op housing landscape.
• Team Celebrations: Enjoy regular company and staff events that foster connection and fun.
• Comprehensive Health Coverage: Extended health benefits to keep you and your loved ones well.
• Wellness Days: Generous paid days off in addition to annual vacation to recharge and prioritize your mental and physical health.
• RRSP Matching: We invest in your future with matching contributions to your retirement savings.
• Hybrid Work Options: Blend remote and in-office work for optimal balance.
• Extra Holiday Time: Paid time off between Christmas and New Years, on top of your annual vacation.

CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.