Office Clerk

Description

Join the Armour Team Today! Position Overview: Bring your energy and organizational skills to a fast-paced environment where every day makes a difference! As an Office Clerk, you'll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you'll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you. What You'll Do

• Enter data quickly and accurately to keep operations moving
• Efficiently check drivers in and out
• Maintain undelivered reports and complete daily coding
• Ensure POD (Proof of Delivery) compliance
• Prepare and distribute On-Time Delivery reports
• Respond promptly to customer tracing requests
• Support OS&D (Over, Short & Damaged) investigations, including dock checks
• Manage Hold for Pickup items
• Process miscellaneous AR transactions and handle cash collections
• Prepare deposits and process credit card payments
• Scan and organize paperwork (BOLs, PODs, etc.)
• Maintain and clean up the pickup screen
• Provide general dispatch support
• Order office supplies as needed
• Participate in team calls and meetings
• Coordinate timely pickups and deliveries using dispatch tools
• Communicate expectations clearly to drivers
• Verify truck manifests before departure
• Respond quickly and professionally to emails and calls
• Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
• Escalate issues to the Terminal Manager or Supervisor as needed
• Support additional tasks and projects as required

What You Bring

• Excellent time-management and organizational skills
• Ability to juggle multiple priorities in a fast-moving environment
• Self-starter with a proactive, solution-driven approach
• Friendly, positive, and team-oriented attitude
• Conflict resolution and negotiation skills
• Open to feedback and continuous improvement
• Strong problem-solving abilities and sound judgment
• Clear, professional communication skills
• Flexibility and adaptability
• Reliable and professional presence

Education & Experience

• Experience in transportation or logistics is an asset
• CITT or other industry-related credentials are a plus
• Familiarity with TMW Systems is an advantage
• Strong skills in Microsoft Word & Excel
• Fast and accurate typing and data entry skills

Ready to be a key player in keeping freight moving and customers happy?
Apply today and join a team that values your drive, attention to detail, and commitment to excellence!