Facilitator (Employment Ontario) - 6 Months Fixed Term

We believe in the power of work. Since 1994, we've been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Location: Mississauga and Brampton - Onsite

Status: Temporary - 6 Months Fixed Term

About the role

Like WCG, you believe in the power of work. As a Facilitator, you empower individuals to build confidence and job readiness through tailored group workshops and one-on-one coaching. You play a vital role in helping clients overcome employment barriers and achieve sustainable, meaningful work. Your support is delivered both in-person and virtually, with a focus on equity-deserving groups including those on Social Assistance, newcomers, youth at risk, Indigenous Peoples, Francophones, and people with disabilities.

You will provide support to clients referred from teams of Employment Consultants and Retention Specialist by delivering one-to-one and group workshops to support clients improve their job readiness and progress towards goals outlined in their Employment Action Plans. You will develop a positive relationship with the clients, encouraging, motivating, and supporting them to achieve sustainable employment, and increase independence and self-sufficiency as appropriate. This will be delivered face to face and virtually

What you will do

• Develop curriculum for in-person, virtual and self-paced workshops as required. Topics include job search training workshops, including resume writing, interview preparation, in-work etiquette, utilizing LinkedIn, digital competencies etc.
• Other job readiness training such e.g. planning to start work, budgeting (e.g., understanding the impact of moving from benefits to paid wages), travel planning and training, managing personal responsibilities such as childcare arrangements, BJO.
• Delivery of 12-15 employment related workshops a week, shared between both sites
• Coach a minimum of 10-15 clients a week on a 1-on-1 or group basis
• Conduct group-based information sessions and familiarize clients with tools and resources available.
• Facilitate and organize the provision of various short-term certificate and Essential Skills courses through effective partnerships with community organizations.
• Work with clients with additional learning needs, ensuring they receive the support necessary to succeed.
• Use WCG's Case Management System to ensure all documentation is accurate, up to date and submitted within set timeframes

What you bring

• Demonstrated proven experience in workshop facilitation, corporate training, or employment counselling/advising experience or a related field
• Working knowledge in conducting and interpreting client assessments; coaching and mentoring clients; working with individuals with complex barriers and a broad range of cultural backgrounds
• Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
• Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning
• Solid understanding of confidentiality and other professional codes of conduct
• Able to effectively network to build and maintain effective relationships internally and externally
• An adept communicator with the ability to persuade, influence and listen to others
• Strong digital literacy in Microsoft Office Suite, and experience using technology in workshop delivery (e.g., Microsoft teams, webinars, etc.)
• Must successfully pass a Criminal Record Check

Preferred Criteria

• Post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management)
• Experience in effectively and creatively connecting clients to employers based on mutual needs/benefits
• Certified Career Development Practitioner (CCDP) certification

For complete job requirements, see the full Job Description here.

What we offer

• Competitive salary of $53,820 per year
• RRSP Matching program of 1.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada's diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don't quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.