Shipping & Receiving Clerk

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

The Role

The Shipping & Receiving Clerk provides customer support and executes order processing for domestic/ International shipping and or receiving. This is a hands-on position for an individual capable of executing processes and procedures.

What You Will Do

• Acts as liaison between Order Management, Thermon affiliates, final customers, and Thermon departments.
• Able to follow Shipping/Receiving documentation for accurate transactions.
• Assists and provides guidance for shipping documentation, Freight quotes etc.
• Prepares and or gathers shipping documentation such as invoices, packing lists, test reports, certificate of conformance and any other required quality or customer required documents.
• Assists Order Fulfillment Manager/Shipping/Receiving Supervisor with additional responsibilities, when necessary.
• Comply with safety regulations and maintain clean and orderly work areas.
• Performs company Pick-ups and Deliveries as required
• Assist with floor checks and loading of freight when required

Knowledge & Qualifications

• More than 2 years' experience relevant to order processing e.g. able to post and ship orders
• Forklift experience preferably either sit down electric or propane experience is a plus
• Clean driving abstract is an advantage
• Class 5 Alberta Driving License
• In-depth knowledge of domestic shipping terminology and shipping documentations
• Intermediate knowledge of Microsoft Office e.g. Word, Excel, PowerPoint and Outlook
• Proficient in communicating both oral and in writing.
• Outstanding customer service skills
• Detailed oriented
• Team player
• Handle stressful situations, and able to work in a diverse environment
• Ability to prioritize work and manage multiple projects to meet Thermon's performance objectives.

What You Bring to This Role

• Strong communication, reading, and writing skills
• Ability to use hand and power tools
• Hand/eye coordination
• Team player
• High regard for safety