VIP Host

VIP HostAbout the Role:
We're hiring on behalf of one of Canada's leading social gaming companies, recently recognized as a 2025 Best Workplace for its exceptional team culture and innovation.
We're looking for a VIP Host, an exciting opportunity for someone who thrives in a high-touch, customer-facing environment and enjoys delivering exceptional service to VIP clients.

• Key Responsibilities:
• Build and manage strong relationships with VIP players
• Provide personalized support and handle escalated issues
• Collaborate with marketing to deliver custom offers and rewards
• Maintain accurate account information and manage sensitive data with discretion
• Gather feedback to help improve the overall player experience

What We're Looking For:

• 2+ years of experience in VIP support, hospitality, or customer success (gaming industry experience is a plus)
• Excellent communication skills (spoken and written English)
• Strong problem-solving skills and attention to detail
• Professional, discreet, and highly customer-focused
• Bachelor's degree or equivalent experience

Perks & Benefits (Offered by the Client):

• Competitive salary and bonus structure
• Full benefits package: health, dental, vision, disability
• On-site amenities and free parking
• A creative, collaborative work culture
• Opportunities for growth and career advancement