Office Clerk

We are seeking a detail-oriented and reliable Office Clerk to support daily administrative and clerical tasks in a fast-paced office environment. Candidates must be fluent in Farsi (Iran) and English. The ideal candidate will have experience answering phones, providing excellent customer service, and using computers and Google applications effectively. This position requires strong communication skills, a positive attitude, and the ability to multitask efficiently.

Key Responsibilities:

• Answer and route incoming phone calls in a professional and courteous manner

• Greet and assist visitors and customers, providing high-quality service

• Perform general clerical duties including data entry, filing, photocopying, scanning, and mail handling

• Utilize Google Workspace (Docs, Sheets, Gmail, Calendar, Drive) for various administrative tasks

• Maintain and update records, documents, and office databases

• Support team members and other departments with administrative tasks as needed

• Ensure a clean and organized office environment

Qualifications:

• Proven experience as an office clerk, receptionist, or similar administrative role

• Excellent phone etiquette and customer service skills

• Proficient in using computers and Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)

• Strong organizational and time management abilities

• Attention to detail and problem-solving skills

• Ability to work independently and as part of a team

• Bilingual (Must speak Farsi and English)

• Experience with office equipment (printers, fax machines, multi-line phone systems)

• Familiarity with other software applications (e.g., Microsoft Office, CRM systems)