About Provence en Couleur
Provence en Couleur is a family-owned flower and aromatherapy shop in Vancouver, specializing in French lavender products and essential oils. Founded in 2014, the company has grown from small-scale sales to a recognized retail and wholesale business. All products are designed locally, with most assembled, bottled, and packaged in Canada. We are seeking an Assistant Manager – Retail Trade to help oversee store operations, support the owner in managing day-to-day activities, and ensure the delivery of excellent customer service.

Job Duties
The Assistant Manager – Retail Trade will be responsible for supporting the management of the store's retail and wholesale activities, including:

• Plan, organize, and oversee daily store operations in collaboration with ownership.
• Manage staff schedules, assign daily duties, and supervise performance to maintain service standards.
• Monitor customer preferences and local retail trends to recommend product focus and seasonal promotions.
• Determine merchandise to be featured in the shop and assist with pricing strategies aligned with business objectives.
• Source and negotiate with vendors to secure supplies, packaging, and specialty merchandise for resale.
• Implement marketing initiatives such as seasonal events, community outreach, and social media campaigns.
• Support preparation of budgets, authorize day-to-day expenditures, and monitor sales revenues.
• Ensure customer satisfaction by addressing requests, resolving issues promptly, and improving service standards.
• Assist in recruitment, training, and retention of staff, ensuring product knowledge and service quality.

Employment Requirements

• Completion of secondary school is required; post-secondary education in business, retail management, or a related field is an asset.
• Several years of experience in retail trade, including at least 1 year in a supervisory or assistant managerial role.
• Experience in small business or boutique retail operations is an asset.
• Strong organizational and leadership skills, with the ability to manage a small team effectively.
• Excellent customer service and communication abilities.
• Familiarity with point-of-sale systems and basic inventory management.
• Bilingual (English and French) is an asset, but not mandatory.

Job Information

• Employment type: Permanent, Full-Time
• Hours of work: 30 hours per week (Tuesday – Saturday / 6 hours per day)
• Wage offered: $40.87 per hour

How to Apply
Please send your resume and cover letter outlining your qualifications to: [email protected]