Transport Dispatcher

Our client a growing transportation company in the Niagara region is growing and looking for a Transport Dispatcher to join their team.

Transport Dispatcher

Our client a growing transportation company in the Niagara region is growing and looking for a Transport Dispatcher to join their team.

Responsibilities:

• Supervise fleet personnel to ensure proper allocation of human resources and equipment in order to maximize operational efficiencies.
• Input all information, update and ensure its accuracy in our software system.
• Act as a liaison between customer and drivers, and dispatch drivers to required locations.
• Schedule assignments and coordinate activities of drivers and equipment.
• Work with inter-company staff to maintain equipment consistent with the preventative maintenance program and CVOR requirements. Help schedule maintenance repairs as required.
• Respond to queries from employees regarding service issues.
• Respond to queries from load brokers, and existing customers.
• Build loads and find extra freight to fill our trucks, either outbound or inbound with customers and using Load Link as necessary.
• Manage and reduce empty miles.
• Establish routing based on requirements and update as needed
• Local and highway dispatching.
• Assist with customs paperwork, ensuring everything is cleared to come into Canada or out to the USA.
• Prepare and print driver route sheets according to efficiencies and accommodating customer requests.
• Ensure driver follow hours of service, and all safety and compliance protocols.
• Knowledge of the Highway Traffic Act, load security and regulations.
• Allocating vehicles use for next day use, as well as future vehicle utilization.

Skills and Qualifications:

• Education: Minimum of a high school diploma.
• Experience: 3 to 5 years in asset based trucking.
• Excellent verbal and strong written communication skills
• Strong leadership skills with the ability to solve problems quickly and efficiently.
• A team player
• Familiar with transportation software