CSP has a challenging and varied opportunity for a senior contacts manger. Functions include contract management, negotiation, sales and customer liason and billing and other functions including some HR functions.

MAINTENANCE Renewals

1. Maintenance Renewals: Review, calculate, and update maintenance renewals. Issue renewal invoice 90-days prior to expiry. Check licensed products and nodes, review contract if necessary. Send quotation, follow up on purchase order, respond to customer questions/comments. Keep track of all renewals on renewal spreadsheet and record the estimate number that was used to generate the job ticket/invoice. Update the sheet to show future renewal date once invoice has been paid.

2. INVOICING

Generation of Sales and Maintenance invoices generation.. All invoices issued are sent to Finance for posting on the QuickBooks accounting system.

A/R / COLLECTIONS

3. A/R Collections: Follow-up on all outstanding invoices and update spreadsheets with current status and estimated payment timeframe.

4. Payment & Renewal Update: Update the maintenance renewal sheet for the next renewal year once payment is received. Send the permanent licenses at this time (if payment pertains to a software license sold).

SALES

5. Sales Support: Pricing, quotations, inquiries on customer products/licensing/maintenance as required.

6. Sales orders processing:

1. Ensure each purchase order is accurate and matches what was quoted and invoiced

2. Send 60-day temporary license keys

3. Include download instructions

4. Update product database

5. Update future maintenance

6. Update A/R sheet

7. Create Software License Agreement if necessary

8. Update price lists as necessary as necessary.

RECORD KEEPING

8. Product Database: Update any new product licenses or system changes, including new products, new systems, deleted systems, new migration licenses, change of usage, change of processor, change to number of cores, change of node-names, etc.

Company DescriptionCSP is recognized worldwide as a leader in the field of NonStop security management, with an outstanding reputation for delivering exceptional software solutions. We are committed to providing outstanding security management solutions for the HPE NonStop platform to major Financial Institutions across the WorldCompany DescriptionCSP is recognized worldwide as a leader in the field of NonStop security management, with an outstanding reputation for delivering exceptional software solutions. We are committed to providing outstanding security management solutions for the HPE NonStop platform to major Financial Institutions across the World