“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Life Enrichment Manager/Culinary Services Manager (dual role) reports to the General Manager and is responsible for leading both recreational programming and culinary services within the community. This position requires an innovative and organized professional to implement engaging programs that enhance the lives of our residents while overseeing the dietary operation to ensure high-quality meal services.

Life Enrichment Responsibilities:

• Develop, implement, and evaluate recreational programs and services to meet the physical, psychosocial, spiritual, and intellectual needs of the Residents,
• Provide opportunities for Residents to be involved in the planning of the programs,
• Assess individual Resident needs and care plan accordingly,
• Fully utilize the Welbi platform to create weekly and monthly activity calendars specifically designed to the needs of the current resident population,
• Ensure all resident recreation profiles are up to date and uploaded into the Welbi platform
• Facilitate the execution of all activities on the calendar, whether personally overseeing them or with the assistance of a volunteer,
• With the utilization of the Welbi platform, ensure that all identified KPIs and Scorecard metrics are met in the delivery of superior resident activities,
• Coordinate community services for the Residents regarding Pastoral Care,
• Facilitate the Residents' Council, Recreation, and monthly town hall meetings
• Manage the departmental budget,
• Works in conjunction with all departments in order to meet our Resident's Requests
• Supervise team members and volunteers,
• Shows evidence of being focused on an individual's feelings and knows how to turn a task into positive social interaction,
• Focusing the team each day on merging clinical care, personal care, and quality of life
• Participates in and implements learning, which develops one's own emotional self-awareness and a person-centered approach toward others,
• Any and all other tasks as assigned

Culinary Services Responsibilities:

• Oversees food services to meet resident needs and comply with regulations.
• Manages scheduling and supervision of culinary staff, including hiring, performance management, and discipline in collaboration with the General Manager.
• Assesses residents' dietary needs, preferences, and restrictions.
• Executes and maintains a five-week menu aligned with the Canada Food Guide.
• Manages the food services budget and ensures cost compliance.
• Orders and receives food from preferred suppliers within budget.
• Ensures meal times are enjoyable social experiences.
• Maintains food safety and sanitation standards.
• Tests and ensures recipe availability for staff.
• Collaborates with other departments to fulfill resident requests.
• Handles human resource functions for culinary staff.
• Performs additional duties as assigned.

Qualifications:

• A community college diploma/university degree in a related recreation program is preferred, or a university degree in psychology, sociology, or gerontology plus a certificate in recreation/activation. Certificates in management, gerontology, and volunteer management are an asset,
• Culinary Management diploma, Food Service Supervision/Nutrition Management program graduate, or Food & Beverage Management certification preferred
• Previous experience working with seniors in a leadership role, preferably in a retirement home or long-term care setting,
• Previous employment in a health care/hospitality setting is an asset,
• Demonstrated understanding of/empathy for the needs of seniors,
• Demonstrated leadership and organizational skills as well as excellent communication skills, both written and verbal,
• Highly creative,
• Familiar with local community services/clubs,
• Valid driver's license and access to a vehicle,
• Knowledge of legislation that guides the program, including the Occupational Health and Safety and Retirement Homes Act,
• Excellent Computer skills,
• Presents a positive approach, not controlling language and actions towards people,
• Ability to display awareness and evidence on a daily basis of why feelings matter most to individuals,
• Ability to have meaningful engagements with others,
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results in less than 6 months old and must be able to provide three supervisory references

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits
• Employee and Family Assistance Program
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.