Job Title or Location

Sales Specialist - Pet Relocation

Paws en route
Toronto, ON
Posted today
Job Details:
Full-time
Entry Level
Benefits:
Flexible Work

About Paws en route:

Paws en route is a pet transportation company dedicated to delivering safe, stress-free, and reliable travel experiences for pets and peace of mind for their owners. As an active member of the International Pet and Animal Transportation Association (IPATA), we hold ourselves to the highest standards in animal welfare and international transportation protocols.

Job Overview:

We are seeking a Sales Specialist to join our team. This role will focus on converting inbound leads for domestic and international pet relocations.

Key Responsibilities:

  • Engage with potential clients via phone, email, or online platforms to understand their pet relocation needs.
  • Educate clients on the pet relocation process, including regulations, required documentation, and timelines.
  • Develop and maintain strong client relationships to build trust.
  • Manage a pipeline of leads, following up promptly and efficiently to close deals.
  • Meet or exceed monthly and quarterly sales goals to be determined in collaboration with management.
  • Meet or exceed close ratios (e.g. deals won / leads utilized) to be determined in collaboration with management.
  • Stay updated on international pet travel regulations, quarantine laws, and airline pet policies.
  • Prepare sales handoff materials as expected by Paws en route so that Pet Travel Specialists can execute on closed deals.
  • Maintain accurate records of client interactions, sales activities, and outcomes in the CRM system or as agreed to with management.

Qualifications:

  • Required: Previous experience selling at an IPATA agency or in a logistics setting such as employee relocation.
  • Excellent communication and customer service skills.
  • Ability to work flexible hours, including weekends or evenings as needed (due to global time zones).
  • Passion for animal welfare and dedication to safe, ethical transport.
  • Proficient in Microsoft Office, Google Workspace, and logistics management systems.

Compensation

  • Compensation for this role includes a base salary plus commissions.

Why Join Paws en route?

  • Work with a passionate and animal-loving team.
  • Play a direct role in reuniting pets and their families across the globe.
  • Flexible work environment with opportunities for growth in a niche industry.
  • Competitive compensation and benefits.

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