We are looking for a motivated and meticulous Junior Accountant with Customer Service experience for our client in Woodbridge, ON. The ideal candidate will be a reliable team player who is capable of multitasking independently and working under the supervision of senior accountants.

If you have a background in dispatch, logistics, or service coordination, that is a significant plus—but not required. Above all, we're looking for someone with excellent communication skills, a high level of organization, and a customer-first mindset.

Key Responsibilities (including but not limited to):

• Experience in accounts payable/receivable, bank reconciliation, and budget preparation
• Maintaining financial records, and preparing financial statements and reports
• Function as a primary point of contact for customer inquiries via phone and email.
• Create, process, and manage service orders, work tickets, and customer requests.
• Coordinate with technicians, dispatchers, and logistics staff to schedule service calls efficiently.
• Track and follow up on service jobs to ensure timely completion and customer satisfaction.
• Maintain accurate and organized records of service calls, parts orders, and communications.
• Prepare and send service reports, invoices, and quotations.
• Assist with inventory tracking and ordering parts or supplies as needed.
• Perform general administrative support including filing, document preparation, and data entry.
• Communicate clearly and professionally with internal departments and external clients.
• Participate in team meetings and contribute to continuous process improvement.

Required Skills and Qualifications:

• Fluent in English, both verbal and written.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and commitment to accuracy.
• Professional email and phone etiquette.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational and follow-up skills.
• Determination and willingness to take initiative and resolve issues proactively.
• Proficient in Microsoft Office (Word, Excel, Outlook) and other standard office software.
• Comfortable working in a fast-paced, service-driven environment.

Preferred Qualifications (a bonus but not required):

• Experience in dispatch, logistics, or service coordination
• Familiarity with customer service software or ERP systems
• Prior experience in a technical, mechanical, or field service industry

Apply directly to this Ad
Contact: (416)746-3600

Email Resume to: [email protected]