On behalf of our West GTA client in the print and marketing space, TreowGroup is seeking a Vice President, Operations.
Are you ready to scale what's working—and streamline for what's ahead?
Our client is a market leader blending print and marketing solutions to help businesses reach their customers more effectively. As they continue to grow nationally, they are seeking a Vice President of Operations who can bring discipline to complexity, empower frontline execution, and drive measurable impact across production, fulfillment, supply chain, and client service.
Location: West GTA
Employment Type: Full-Time
Reports to: CEO
Seniority Level: Leadership
Why This Role Matters
The organization is growing quickly, transforming digitally, and building a strong operational engine. The VP, Operations will act as Integrator to the CEO, translating vision into execution and aligning people, systems, and processes for scale. If you're equal parts builder, optimizer, and coach, this role offers you a seat at the leadership table.
What You'll Do
Strategic & Operational Leadership

• Serve as the CEO's operational right hand, aligning execution with strategic goals through KPIs, OKRs, and dashboards.
• Lead long-term operational roadmap planning to support automation, scale, and data-driven management.

Drive Operational Excellence

• Oversee end-to-end operations including production, fulfillment, logistics, client service, and creative functions.
• Apply structured execution rhythms and frameworks to drive alignment and accountability across teams.
• Implement continuous improvement practices such as Lean, 5S, Kaizen, and workflow optimization.

Build a Data-Driven Culture

• Establish meaningful KPIs across departments, ensuring data drives decision-making.
• Lead execution cadences (daily huddles, scorecards, quarterly planning) and embed operational discipline.

Lead Tech-Enabled Transformation

• Collaborate with IT to optimize ERP/CRM systems and business intelligence tools.
• Take on increasing responsibility for digital infrastructure and enterprise systems.

Financial Performance & Cost Containment

• Own operational budgets and forecasting.
• Identify margin opportunities, cut inefficiencies, and drive EBITDA improvements.

Develop People & Teams

• Coach and develop frontline and mid-level leaders across operations.
• Partner with People & Culture on succession planning, bench strength, and leadership development.

What You Bring

• 5+ years in senior operations leadership roles in fast-growth, high-output environments.
• MBA, EMBA, or related degree preferred.
• Proven experience scaling mid-sized businesses ($50M–$250M), ideally with exposure to revenue operations, technology, and P&L responsibility.
• Strong background in IT-enabled operations (ERP, CRM, dashboards, BI tools) is preferred.
• Training in Lean, Six Sigma, PMP, or process optimization is a strong asset.
• Hands-on leadership style: equally comfortable on the floor and in the boardroom.
• Familiarity with structured operating models such as EOS is an asset.
• Understanding of execution cadences such as daily huddles, scorecards, and quarterly planning.

You're Likely a Fit If You Are

• A Player-Coach. Strategic when needed, hands-on when required.
• Humble, Hungry, Smart. Leading with curiosity, grit, and emotional intelligence.
• A Systems Thinker. Focused on root causes and scalable solutions.
• Execution Obsessed. Translating vision into action with accountability to results.
• A Collaborative Partner. Able to influence cross-functionally without ego.
• Digitally Fluent. Bringing modern operational thinking, tools, and frameworks.

Measures of Success

• Improved throughput, reduced cycle times, and reliable service levels.
• Meeting budget and cost-containment targets; driving EBITDA growth.
• Building leadership capacity across operations.
• Driving adoption of KPIs, execution cadences, and project management frameworks.
• Successfully leading systems upgrades and digital transformation.

Treowgroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.