Are you looking to grow your career? Look no further than HEABC, the Health Employers Association of British Columbia. We contribute to the growth and sustainability of the BC health care system.

We are proud to offer:

• In office or hybrid work environment flexibility that suits your needs.
• Competitive salary
• Four weeks of vacation, earned in your first year of employment & 13 statutory holidays.
• Comprehensive health & dental benefits, with immediate coverage upon starting.
• Pension Plan - BCs Municipal Pension Plan is one of the largest pension plans in Canada and provides secure retirement income to plan members.
• Training and development opportunities HEABC supports your continuing education & growth.
• A work environment which values work-life balance, respect, recognition, teamwork, and inclusivity.
• The opportunity to make a positive contribution to the BC health care system through your work.

HEABC leads and supports the strategic planning related to human resources and labour relations on behalf of British Columbias publicly funded health employers. HEABC is responsible for negotiating provincial agreements for 179,000 unionized health care employees including nurses, physician residents, ambulance paramedics, health science professionals, and more. Join our highly talented team in a culture of learning, innovation, and visionary thinking.

The successful candidate may be permitted to work in a hybrid model (combination of in-office and flexible work location) and will live within commuting distance of our Vancouver office.

For more information, visit www.heabc.bc.ca

OPPORTUNITY:

HEABC has an opening for a Senior Manager, Technology and Support (Senior Manager). Reporting to the Chief Information Officer (CIO), the Senior Manager is accountable for the cloud infrastructure, on-premises infrastructure, platforms, disaster recovery, and IMIT service desk. The Senior Manager also serves as an important part of the IMIT leadership team (ITLT) and takes a holistic view of how all parts of HEABCs IT systems operate. The Senior Manager works with the CIO and ITLT to create a vision and set strategic goals for long-term planning, budget and future work for the IMIT department. The Senior Manager ensures that all infrastructure and platforms, whether cloud, on-premises, or hosted elsewhere, are operational, updated and maintained according to industry standards, including patching. The Senior Manager is responsible for the IMIT Service Desk, ensuring it is running efficiently and supporting the organization.

Responsibilities Include:

1. Responsible for the oversight and administration of installation and maintenance, including patching, of on-premises and cloud infrastructure and platforms, including servers, security, storage, networking, backup systems, database servers and databases.
2. Leads and maintains the upkeep of on-premises and hosted data centers, including security, power, cooling, and racking.
3. Responsible for leading disaster recovery (DR), including planning, administration and testing of DR systems.
4. Manages internal IT support and administration, including strategic planning and budget development, process development and maintenance, monitoring and reporting.
5. Provides technical consulting related to the acquisition of new systems and standards or the implementation of new and existing systems and software.

Required Education, Experience and Skills

Successful completion of a university degree in computer systems or a related field. A minimum of ten (10) years of professional experience managing cloud and on-premises infrastructure and platforms and Service Desk, or an equivalent combination of education and experience. ITIL Foundations v4 certification is an asset.

• 10+ years experience directly managing teams
• Working knowledge of:
  • ITIL best practices framework and IT Service Management
  • Microsoft Azure cloud infrastructure and platforms
  • Microsoft 365 applications
  • Database platforms including Azure DB, Microsoft SQL Server
  • Development and application platforms
  • On-premises servers and networks
• Knowledge of network, security and storage technologies
• Knowledge of backup technologies and approaches
• Sound understanding of the underlying principles and concepts associated with information technology, enterprise architecture and strategic IT planning
• Demonstrated ability to remain current with new technologies and new versions of existing technologies and the ability to lead teams in analysis, troubleshooting and resolution of complex technical problems independently
• Ability to plan, organize and prioritize work and to resolve problems and communicate effectively both verbally and written
• Ability to teach and effectively communicate technical concepts to others

This position is well-suited to an individual interested in pursuing a career in an interesting segment of the public sector, and who values the opportunity to make a positive public contribution through their work.

Salary Range: $106,026 to $152,413

Typical Hiring Range: $106,026 to $132,533

In determining salary, HEABC considers many factors including the successful candidates skillset and experience as well as internal equity. The final salary offer will be at HEABCs sole discretion and presented as part of a competitive total compensation package.

HOW TO APPLY:

If youre looking for a fulfilling and challenging career within a dynamic organization, please submit a cover letter and resume outlining your experience at: https://healthemployersassociationofbc.bamboohr.com/jobs/

At HEABC, we are committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace. These commitments advance our work with our members and government to create the human resources and labour relations environment necessary to deliver high-quality health care.

HEABC welcomes all qualified candidates to apply and encourages applications from qualified candidates who identify as members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

We wish to thank all applications for their interest and effort in applying; however, only those candidates selected for an interview will be contacted.

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