12 Month Mat Leave Opportunity

RESEARCH MANAGER —QUANTITATIVE

OVERVIEW

As a full-service market research consultancy, our client is a globally recognized leader in humanistic insights. We have been pioneering the application of Anthropology in marketing and business for over two decades. We leverage our Applied Anthropology Thinking (AAT)™ approach to create game-changing business results for our clients around the world through unique, humanistic insights. Central to our approach is the Anthropological principle that 80% of what drives human behavior lives on a subconscious level.

Our client's Quantitative Division executes a variety of studies (ATUs, Journey, Messaging, Segmentation, Demand, etc.) by leveraging AAT to present integrated insights. Oftentimes, quantitative studies integrate with qualitative research.

JOB SUMMARY

The role of the Research Manager—QUANTITATIVE is to provide strategic leadership across all aspects of quantitative market research projects, including project set up, questionnaire development, fieldwork management, debrief writing, and client presentation through to project close. The Research Manager works to identify profoundly rich and deep human behavioural insights either purely from quantitative research results or combined with other sources (such as qualitative or desk research) to drive strategic solutions. Research Managers must be comfortable working in an entrepreneurial fast paced environment and able to clearly verbalize their point of view, as well as like working in a team environment.

CORE COMPETENCIES REQUIRED

Accountability

• Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines for work and strives to meet our standard of best work. Demonstrates reliability and integrity daily.

  Strategic Thinking

• Analyzes, synthesizes, and interprets information gathered from a variety of sources to elevate thinking and to ensure successful client results.

  Leadership

• Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to lead projects and provide support, coaching, encouragement, and direction.

  Organizational Awareness

• Shows commitment to the company vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment/culture. Uses knowledge of any existing procedures to solve issues and

  accomplish goals.

• Works positively and effectively with others to reach a common goal. Participates actively in group activities and collaboration fostering a team environment.

  ESSENTIAL SKILLS REQUIRED

  Communication & Presentation Skills

• Expresses and transmits information with consistency, clarity, and confidence
• Ability to communicate with ease both in written and verbal form
• Demonstrates active listening techniques to effectively understand, interpret outcomes, and formulate next steps
• Is keenly aware of the audience in a meeting, and calibrates tone and content to connect with the participants
• Understands implications of the content, and the way in which content is presented
• Delivers prepared presentations to clients, presents ideas in a compelling way and answers straightforward questions

  Project Management

• Effectively runs multiple projects within timelines
• Ability to prioritize workflow to meet project deliverables
• Leads projects
• Acts as day-to-day primary point of contact with clients

  Client Management

• Understands and manages client expectations and ensures they are met through execution and deliverables
• Proactively manages client needs without client or Senior Management prompting
• Actively problem solves to overcome challenges and develops win/win solutions for client and Agency
• Ensures timely communication with clients
• Builds client relationships that instills confidence and trust

  Questionnaire Development

• Ability to deconstruct a client needs/objectives into the required knowledge areas to pursue and develop client-ready questionnaires
• Translated qualification criteria into a clear and focused Screener section
• If needed, integrates analytical techniques appropriately
• Can explain questionnaire set-up and flow to client
• Pre-identifies potential risks for adverse event reporting within the questionnaire

  Fieldwork Management

  Collaborates with external vendors to…

• Ensure the programming of the survey is accurate by testing the link
• Monitor soft launch, and checks soft launch data for quality and accuracy
• Monitor full field launch by analyzing the qualification rates of respondents. If screener bottlenecks are identified, builds recommendations for screener adjustments and negotiates them with the client
• Monitor adverse events, and if needed reports them to the client by using their processes

  Data Analysis and Synthesis Collaborates with external vendors to…

• Develop an Analysis Plan based on key strategic variables in the questionnaire approved by VP, Quantitative and/or client
• Run partial Data Tables during fieldwork
• Finalize Data Tables by integrated open-ended coding
• Build Advanced Analytics deliverables
• Build data slide shells, and populate with final data

  Debrief Writing

• Manages the debrief writing process, including brainstorm meetings, in a timely manner
• Leverages Strategic Oversight (SO) as required
• Visualizes concepts or insights in an impactful way
• Contributes to elevating all debriefs with strategic thought
• Ability to work independently with templated debriefs

  SPECIFIC ROLE REQUIREMENTS

  EDUCATION

Minimum bachelor's degree in life or applied sciences, business, or marketing

EXPERIENCE

Proven experience (2+ years) in QUANTITATIVE market research, with a focus on the
pharmaceutical industry.

TECHNICAL SKILLS

Medium to Advanced proficiency in Microsoft
Excel, Outlook, Power Point, and Word

TRAVEL REQUIREMENTS

• Valid passport
• Must be eligible to work in Canada and/or the US
• Some travel may required for project work, e.g., client presentations

LANGUAGES• Fluent in written and verbal English
• Fluency in a secondary language is an asset – particularly French

LOGISTIC REQUIREMENT

Hybrid work structure - remote and 2 days in-
office.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at our company are considered without regard to any protected category including but not limited to, race, colour, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected] . We are committed to working with you to best meet your needs.