About Us:
Canada Gold is one of Canadas largest buyers and sellers of jewellery, precious metals, and diamonds. At our Mississauga and Hamilton retail locations, we provide free appraisals and quotes for customers looking to sell valuables or invest in gold and silver. Our mission is to offer the best prices, accurate information, and expert guidance to every customer.

About the Role:
We are seeking full-time Precious Metals Analyst to join our growing team in Mississauga and Hamilton. This is an in-person role where youll interact with customers buying or selling gold and other precious metals. We provide full in-store customer service training to set you up for success.

Please note: occasional support at both locations and our Toronto location may be required, so reliable transportation is necessary.

Responsibilities:

• Deliver exceptional customer service in person and over the phone
• Accurately assess customers precious metals using the tools and processes provided
• Maintain a clean and organized store environment
• Participate in additional projects and tasks as assigned

What Were Looking For:

• Excellent communication and customer service skills
• Strong problem-solving abilities
• Self-motivated, results-driven, and eager to learn
• Comfort with computers and basic math
• Interest in professional development and growth

Compensation:

• Hourly rate: $20$22/hour (based on experience and qualifications)
  
• Customer service bonuses available

Benefits:

• Full in-store technical training program
  
• Opportunities for growth and advancement within Canada Golds locations across Canada

Schedule:

• 8-hour shifts
• Day shift, weekdays and weekends

Experience:

• Customer service experience: 1 year minimum

Work Location:

• In-person at our Mississauga or Hamilton store