Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a driven outside sales professional to join our team as a Customer Service Representative in Belle River, Ontario. In this role, you will be responsible for leading the service agreement sales strategy in your territory, including building and managing a customer base, and generating leads for other business units.

Essential Duties & Responsibilities

As the Customer Service Representative, your key responsibilities will include:

• Drive new Service and Parts revenue within an assigned territory
• Meet sales targets by adding accounts to maintenance programs and establishing maintenance plans for customers
• Prospect for new business, effectively managing sales leads, and securing new customer accounts by offering tailored solutions
• Maintain customer satisfaction and retention for assigned accounts
• Retain and grow key accounts by proactively identifying new business opportunities and offering innovative solutions
• Conduct regular customer site visits and meet with new prospective customers
• Produce leads and opportunities for all Leavitt Machinery business units
• Tactfully and professionally negotiate with customers to close deals
• Track leads and maintain accurate records in the CRM
• Develop expertise in material handling equipment

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• At least two years of previous B2B outside sales experience
• Post-secondary degree or diploma in business, operations management, sales, or a related field
• Material handling or construction industry experience is a strong asset
• Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience using a CRM
• A customer service mindset and a genuine interest in identifying innovative solutions for customers
• Excellent verbal and written communication skills
• Highly motivated to achieve results
• Valid driver's license and ability to travel within the region

Benefits & Perks

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company-matched 401K contributions
• Comprehensive and competitive medical health care plan
• Medical benefits and extended health service coverage
• Prescription drug coverage
• Dental plan and vision plan
• Telehealth plan with MDLive
• Life insurance and disability insurance
• Employee assistance programs
• Company vehicle
• Company cell phone and laptop
• Uncapped commission
• Ongoing professional development and training opportunities

The pay range for this role is: $45,000 to $55,000 annually depending on experience, plus uncapped commission. Total on target earnings in the first year estimated at $80,000 to $100,000.

This is an onsite role based in Belle River, Ontario.

Leavitt Machinery & Leavitt Industrial Group would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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