Clearpoint Health Network (CHN) is one of Canada's largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers' compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems

Maples Surgical Centre, a division of Clearpoint Health Network, located in Winnipeg, Manitoba, is recruiting for the Patient Care Coordinator

Position Type: Full Time , Permanent

Schedule: Monday – Friday Occasional weekend work

Start Time: 6:00 AM (non-negotiable due to early operational needs)

Position Summary Position:

We are seeking a highly organized and detail-oriented Patient Care Coordinator to support the Director of Operations at our surgical facility. This key full-time role plays a vital part in ensuring smooth day-to-day operations, delivering exceptional customer service, and reflecting our core values of Compassion, Quality, Innovation, and Respect. The ideal candidate will have strong communication skills and a background in customer service, preferably in a healthcare setting. While the schedule is primarily within regular business hours, there may be times when communication with patients and clinical staff is required outside of those hours.

Key Responsibilities:

• Open the facility promptly at 6:00 AM to ensure smooth operations.
• Manage patient check-ins, inquiries, referrals, and confidential information throughout the patient journey.
• Coordinate patient screenings and ensure pre-op assessments are complete.
• Collaborate with the Nurse Manager/Director to manage scheduling, data entry, and patient flow via EMR.
• Foster team engagement and prioritize tasks efficiently in a fast-paced environment.
• Handle reporting, requisitions, scanning, and chart management, including lab tests.
• Back up Patient Care Coordinator in scheduling and coordinating with clinical teams.
• Assist with managing staff absences and schedule adjustments.
• Support management meetings and the Health & Safety Committee.
• Occasionally communicate with patients and clinical staff outside regular hours.

Qualifications:

• High school diploma or equivalent preferred.
• Strong interpersonal, verbal and written communication, time-management and organizational skills.
• Working knowledge of MS Office Suite.
• Experience with scheduling systems and EMR is an asset.
• Experience in medical office and some knowledge of medical terminology and surgical care delivery is an asset.
• Ability to work independently and collaboratively.
• Patient-focused with a proactive, problem-solving approach.
• Proof of full immunizations
• Physical ability to perform job duties.

Benefits

We believe in rewarding your contributions with more than just a pay cheque. As part of our team, you'll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

Compensation & Recognition

• Competitive wage
• Parking onsite
• Employer-matched RRSP up to 3%

Health, Dental & Wellness

• Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
• $500 annual health care spending account
• Annual paid vacation days and personal days
• Life insurance coverage for self and dependents

Growth & Culture

• A supportive and collaborative team environment
• Ongoing training and professional development opportunities

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.