We're seeking a new colleague to join our Operations team in Ottawa. If you consider yourself to be a highly skilled, hands-on Production Manager and have demonstrated skills in leading all aspects of production workflow using Lean principles, with an ability to successfully achieve continuous improvement goals, we invite you to submit your resume. This is an on-site role leading a team of 50 employees.

Reporting to the Director & General Manager, the ideal candidate will have prior experience with producing the highest quality products as efficiently as possible while leading, monitoring, developing and coaching employees. The ideal candidate has a track record in interpreting and analyzing data, people capability and performance management to close gaps and change mindsets using proven change management skills. This position works closely with other Plant Managers, Operations, Quality, Sales, and the HR team.

Duties & Responsibilities:

GENERAL:

• Act in a professional manner and as an ambassador for the Company always.

• Provide an exemplary level of support to team members and co-workers.

• Ensure that all applicable company policies have been communicated to the workforce and are being followed.

• Lead, promote and recommend improvement initiatives including health and safety, people, processes, and equipment/machinery and ensure plant improvement initiatives are implemented and sustained regularly.

• Adopt and promote positive changes that will propel the company and employees forward.

SAFETY:

• Plays a key role in the development and maintenance of a behavioural based safety culture

• Views safety as a personal priority, observation, positive reinforcement, etc.

• Conduct safety training, hazard identification inspections and audits to ensure departmental operations and personnel are appropriately aware and follow OHSA and corporate safety objectives.

• Complete accident investigations in a timely and accurate fashion and ensure implementation of corrective actions.

• Develop and recommend improvements to safety policies and procedures.

• Ensure all work areas are clutter free and well organized.

QUALITY:

• Ensure quality is being "built-in" at each operation and all required process parameters so impact quality are within specified limits.

• Work in partnership with the Quality, Customer Service, Maintenance, and other teams to prevent and resolve any quality issues.

• Participate in problem solving to determine root cause and execute corrective actions for quality issues.

• Ensure that all quality testing, recording etc. is completed in compliance with industry standards and company policies and procedures.

• Ensure all products are complete, appropriately labelled and meet identified specification prior to their transfer to finished goods.

PRODUCTION:

Production Planning and Scheduling

• Develop and implement daily, weekly, and monthly production schedules based on demand forecasts and customer orders.

• Adapt the sales plan into a production schedule and ensure materials and resources are available for production.

• Monitor production rates, labour utilization, and material flow to ensure production targets are met.

Process Optimization and Efficiency

• Plan and direct the utilization of all equipment and labour to achieve the most effective results.

• Analyze production data and performance metrics to identify bottlenecks and inefficiencies in the production line.

• Implement continuous improvement initiatives to reduce waste, increase throughput, and optimize resource utilization.

• Ensure all production targets are being met throughout shifts; analyze and correct shortfalls with immediate actions.

• Conduct daily pre/post-shift communications and transition with other shift supervisors.

• Proactively identifies and elevates issues with a recommended solution appropriately to senior management.

• Work with maintenance team to minimize downtime through effective equipment management, preventive maintenance strategies and to rectify breakdown situations.

• Collaborate with the procurement team to ensure the timely ordering and delivery of materials while managing production costs without sacrificing product quality

• Prepare daily and periodic reports as required and in a timely fashion; updates Enterprise People System as the need arises for attendance and payroll reporting

CULTURE AND EMPLOYEE DEVELOPMENT:

• Promote fact and data-based decision making.

• Builds cross-functional working relationships to achieve company and team goals.

• Foster an environment of open communications/interactions with team members and all other departments.

• Provide and replace operator's tools and equipment as required to keep morale and production efficiency.

• Identify team development needs, build realistic plans, and provide opportunities/training to fulfill those needs. Maintain and update cross-functional job board ensuring equal opportunities for all employees to learn and develop new skills.

• Participates in the hiring and onboarding of new employees.

• Collaborates with HR to take appropriate corrective action to address employee performance issues.

• Act on employee concerns in a timely fashion and ensure fair and equitable treatment of employees to ensure positive employee relations.

• Lead daily, weekly, and monthly team meetings.

• Coaches and provides mentorship to team members, counsels when required; leads, develop, and motivates employees through effective training and recognition.

What We Are Looking For

• 7+ years of operational leadership experience in a fast-paced production environment. Prior experience in a custom-made or automotive environment is strongly preferred.

• Mature leadership skills with the ability to lead by example, coach, and engage with and obtain the best for our people.

• Hands-on experience using lean principles with a track record of tangible continuous improvement achievements

• Strong sense of urgency with better than average collaboration skills and the ability to influence change at the supervisory level.

• Demonstrated leadership skills include coaching, motivating, problem solving and troubleshooting skills.

• Experience in performance management, people issues and related documentation.

• Supportive and capable of leading change efforts and implementing continuous improvement.

• Ability to build effective internal and external stakeholder relationships, acts with the customer's interest.

• Self-starter who takes the initiative and do what needs to be done while ensuring communication and change management needs are met at all team levels.

• Well-developed verbal and written communication skills; able to effectively communicate with all levels of the organization.

• Highly developed analytical, problem solving and process improvement skills; adept at root cause analysis and execution well thought-out corrective action and change plans.

• Possess a technical understanding of production planning techniques, basic understanding of quality management standards, lean manufacturing, Kaizen approach to production with a focus on health, safety, and environmental requirements.

• Strong time management and organizational skills and able to deal with varying levels of complexity and competing priorities.

• Intermediate Microsoft Office skills

• Possess a positive attitude, a willingness to learn and motivation to succeed.

Education Requirements:

• University / College Degree or equivalent work experience

• Certifications (preferred): Lean Six Sigma, Quality Management

Work Environment:

• Production environment

• This position typically requires a combination of office-based and on-the-floor responsibilities.

• May involve shifts or weekend work depending on production schedules.

Job Types: Full-time, Permanent

Benefits:

• Dental care

• Employee assistance program

• Extended health care

• On-site parking

• RRSP match

• Vision care

Schedule:

• 8 hour shift

• Day shift

• Evening shift

• Monday to Friday

Work Location: In person