ServiceNow Architect

Maarut Inc - 33 Jobs
Calgary, AB
Posted yesterday
Job Details:
Full-time
Experienced

  • 10+ years of experience in ServiceNow development
  • Have strong experience in ITSM//ITOM/ITAM modules
  • Define, design and implement ServiceNow solutions aligning to business requirements
  • Provide technical consultation in terms of using ServiceNow best practices for implementations
  • Create technical implementation strategies from business requirements
  • Implement ServiceNow solutions in all applications/modules such as ITSM, ITOM, ITAM
  • Proficiency in ServiceNow scripting languages (JavaScript), integrations (REST, SOAP), Flow Designer, workflows, Virtual Agent.
  • Have experience in CMDB
  • Experienced in Service Level management and SLA configuration
  • ServiceNow Agent workspace
  • Lead ServiceNow support team of configuration, development, and new features/plugins, investigate complex issues and review code as required.
  • Design ServiceNow technical solutions and provide detailed specifications for those proposed solutions as required.
  • Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
  • Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
  • Ensure that new development does not negatively impact performance and monitor performance using instance observe.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
  • Experience in working in Agile projects

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