Maarut Inc -
33 Jobs
Calgary, AB
Posted yesterday
Job Details:
Full-time
Experienced
- 10+ years of experience in ServiceNow development
- Have strong experience in ITSM//ITOM/ITAM modules
- Define, design and implement ServiceNow solutions aligning to business requirements
- Provide technical consultation in terms of using ServiceNow best practices for implementations
- Create technical implementation strategies from business requirements
- Implement ServiceNow solutions in all applications/modules such as ITSM, ITOM, ITAM
- Proficiency in ServiceNow scripting languages (JavaScript), integrations (REST, SOAP), Flow Designer, workflows, Virtual Agent.
- Have experience in CMDB
- Experienced in Service Level management and SLA configuration
- ServiceNow Agent workspace
- Lead ServiceNow support team of configuration, development, and new features/plugins, investigate complex issues and review code as required.
- Design ServiceNow technical solutions and provide detailed specifications for those proposed solutions as required.
- Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
- Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
- Ensure that new development does not negatively impact performance and monitor performance using instance observe.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- Experience in working in Agile projects