Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients' and communities' needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better
• We deliver

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• Competitive Total Compensation (including salary, benefits, pension)
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Comprehensive Health Benefits

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are hiring a Clinical Supervisor for our ACTT-SE Program.

Role: Permanent, Full-Time, 35 Hours per week.

Closing date: September 8, 2025

Salary: Starting salary range $77,950 - $83,389. *This represents the first three steps in a seven-step salary grid. Candidate experience will be considered when determining the starting salary.

Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days after waiting period.

The Hybrid Work Plan developed for this role presently requires this position to work in a combination of work from home, work on site, and work in the community with equipment provided by CMHA. The successful candidate will have an opportunity to discuss this arrangement with the program manager. The successful candidate will be required to travel within York Region & South Simcoe for client meetings and staff training or other meetings.

The Clinical Supervisor for the ACTT-SE Program will work from the Markham Office, located at 3601 Highway 7 East, Suite 710.

Job Profile:

The Clinical Supervisor is a key member of the program's leadership team, responsible for client care and service quality. Reporting to the Director of Services and working closely with the Manager, the Clinical Supervisor leads clinical supervision, supports high-quality care planning, and ensures efficient client flow, including referral and waitlist management.

Using a recovery-based, harm reduction, anti-oppressive approach grounded in the social determinants of health, the Clinical Supervisor provides guidance to multidisciplinary teams and supports staff through coaching, capacity-building, and case consultation.

Key Responsibilities:

• Supervise all aspects of clinical care and ensure quality service delivery

• Lead care pathways and clinical team meetings

• Provide clinical supervision (case reviews, ethical guidance, support on complex client issues)

• Manage team schedules, waitlists, and referrals

• Collaborate with internal leadership on service improvement initiatives

• May carry a small caseload to support clinical operations

• Liaise with hospitals, psychiatrists, and external service providers

• Support recruitment, onboarding, training, and performance development

• Promote a collaborative, communicative, and safe team environment

• Ensure adherence to organizational policies, provincial laws, and professional standards

The statements above are intended to outline the general nature and level of work expected in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. A more detailed overview will be provided in the full job description.

Education, Designations and Certifications

• Bachelor's degree in health or social service discipline (e.g. Occupational Therapy, Nursing, Social Work etc.) (Equivalent combination of education and experience will be considered.
• Professional Registration with a Regulatory body under the Regulated Health Professions Act is required

Prior Work Experience

• A minimum of 4 years of experience working in a community-based organization working with individuals experiencing serious mental illness.
• Experience with concurrent disorders, and dual diagnosis (developmental disability and/or traumatic brain injury) is preferred.
• Within the minimum 4 years of experience, the following experience is preferred:
  • 1-year experience working in a multi-disciplinary team approach to care
  • 1-year clinical leadership experience
  • 1-year experience working with service and health care providers such as psychiatrists, doctors, and case managers.

Additional Requirements

• A valid Canadian driver's license, a minimum $1,000,000 third-party liability insurance, and proof that insurance covers the use of a personal vehicle to transport clients
• A satisfactory Vulnerable Sector Screening (Police Check)
• Valid proof of annual renewal of Regulatory Professional membership

Knowledge & Skills:

• Knowledge of clinical work complexities, diverse client populations, and caregiver issues

• Knowledge of the Ontario Mental Health Act, Substitute Decisions Act, Health Care Consent Act, PHIPA, and mental health reform principles

• Strong understanding of mental health, dual diagnosis, systems theory, and recovery-oriented practices

• Familiar with formal/informal community resources and supports in York Region

• Awareness of systemic issues (poverty, stigma, unemployment) affecting clients and families

• Knowledge of functional abilities and mental status assessments

• Ability to apply Recovery principles and empowerment-based practices

• Excellent clinical judgment, communication, and interpersonal skills

• Strong problem-solving, conflict resolution, and group facilitation skills

• Proficiency with Microsoft Office (Excel in particular)

• Ability to foster inclusive, respectful spaces where all voices are valued

This position reports to, and is supervised by: Manager, People and Team.

Working Conditions: (Include physical effort, physical environment, sensory attention, and mental stress)

• Works in a typical office environment
• Required to drive and meet clients in the community at large

Disclaimer: In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

To request this posting in an alternate format or to request an accommodation in the application process, email [email protected].

Application Procedure: If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for this role and click on the “Apply Now” button, and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

• Optional cover letter with 300 words or less which tells us why you want the role and why you should be considered for this position. (PDF or Word document)
• Resume (PDF or Word document) (submissions without resumes will not be considered)

CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:

• Racialized Persons
• Indigenous Persons
• Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.