BDC Assistant Sales Agent career and employment opportunity awaits you.

The Power to Move You

Zanchin Automotive Group, a privately-owned network of successful dealerships that welcomes talent and enthusiasm, and rewards performance and accomplishment, is growing. This hybrid position responds to customer inquiries via calls/texts and emails. The dedicated Business Development Centre (aka "The Guest Centre") is focused on enhancing the customer experience through exceptional customer service.

Join now to be part of a company that has been supporting the community for over 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

We do not believe that technology can replace the human personal touch and encourage Vehicle Sales People who are just starting in the Automotive field, to consider this position if they feel they want a great start in the Sales sector. This will teach you how to best work with customers to provide relevant information and start the relationship building prior to visiting the dealership.

What's in it for you….

▪ Competitive and generous compensation package
▪ Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
▪ Company-provided tools and equipment for both in-office and remote work, with in-person and virtual training
▪ Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
▪ Opportunity for career advancement within the group
▪ Employee preferred pricing for vehicles, discounts for vehicle repairs, travel, gym memberships, and so much more
▪ Flexible hybrid work arrangement, combining in-office and remote work

About the opportunity…

As an integral part of the "we can do that" operation, this position is the first point-of-contact for customer inquiries. Specifically:

▪ Responding to Guest email inquiries about vehicles
▪ Providing relevant information to the Guest
▪ Scheduling vehicle test-drive and sales appointments for the dealerships
▪ Following-up with the customer and dealership to ensure an extraordinary experience was had
▪ Managing calls, texts and email tasks through a user-friendly customer relationship management system
▪ Providing exceptional written and verbal conversation with both customers and dealerships
▪ Performing outbound calls, texts and emails, on a scheduled basis and continue the follow up with providing other vehicle options if required
▪ Building rapport with Guests through concise one-line inquiries, offering alternate vehicle options if their initial choice is sold
▪ Occasionally replying to Guests after scheduled work hours to ensure timely communication
▪ Making outbound calls to current customers for sales events when required
▪ Work hours are 8:30am to 5:30pm, 5 days per week (Alternating Saturdays)
▪ This is a hybrid position, with in-office days on Tuesday, Wednesday, and Thursday at our Vaughan location (Jane and Rutherford area), and remote work on other weekdays

About you….

Ideal candidates will have a strong background and proven experience in customer relationship business development, and have a passion for performance, including:

▪ Valid OMVIC licence, or ability to obtain license prior to employment
▪ Two (2) years proven experience as a sales and/or business development coordinator; dealership experience preferred
▪ Strong ability to communicate professionally (verbally and written); fluency in English
▪ Experience working with CRM systems; knowledge of Dealer Socket is preferred but not necessary
▪ Vehicle knowledge, preferred, but not required
▪ Experience utilizing Microsoft products, ie. Outlook, Excel, Word Documents, and Microsoft Teams
▪ Proficiency with remote collaboration tools (e.g., video conferencing, instant messaging)
▪ Ability to work effectively in both office and remote environments
▪ Strong self-management skills and ability to maintain productivity while working remotely
▪ Flexibility to occasionally respond to inquiries outside of regular work hours
▪ Professional and courteous
▪ Enthusiastic and personable team player
▪ Organized and strategic
▪ Ability to work independently and with minimal supervision
▪ Self-motivated and driven with a passion for excellence in execution
▪ A desire to work in a high energy, fast-paced environment
▪ A proven commitment to quality of work
▪ An ability to self-motivate and be team-centric

You'll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless, and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team? Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable and accessible workplace where every team member feels valued, respected and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.