We are seeking a reliable, detail-oriented, and customer-focused In-Office IT Support Specialist to join our on-site team. The successful applicant will provide technical assistance and support for employees, manage office IT infrastructure, troubleshoot hardware and software issues, and ensure the smooth operation of all in-office IT systems.

Requirements:

• IT certification
• 13 years of IT support experience, preferably in an office environment
• Strong knowledge of Windows, Microsoft 365, and common business software
• Basic understanding of networking concepts
• Familiarity with remote desktop tools, and IT ticketing systems
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Ability to prioritize tasks and work independently under minimal supervision

Responsibilities and Duties:

• Provide technical support for desktop computers, printers, phones, and other office hardware
• Install, configure, and maintain operating systems, software applications, and office IT equipment
• Respond to walk-up requests, and phone calls for IT assistance
• Troubleshoot and resolve hardware and software issues in a timely and professional manner
• Maintain and manage local area networks (LAN), internet connections, and wireless networks
• Monitor system performance and ensure uptime of key IT services and systems
• Assist in implementing IT policies, procedures, and best practices
• Collaborate with other departments to support technology needs for meetings, presentations, or events
• Keep accurate records of equipment inventory, service logs, and IT documentation

Qualifications and Skills:

• IT certification
• Experience with VoIP systems, cloud services

This position offers:

• State of the art offices (7 locations)
• Professional clinical and administrative teams
• Full-Time hours (24-40 hours per week)
• Pay based on experience

Benefits:

• Free Uniforms
• Group Benefit package
• Vacation Pay