Minimum Education: College Diploma (2 years) from an accredited institution
Experience: 8+ years
A growing Vaughan-based food manufacturing company is seeking a customer service-oriented individual who is passionate about delivering the highest level of customer satisfaction. This friendly and proactive individual will be an integral part of the sales team. While providing excellent customer service, the Sales Coordinator will be responsible for ensuring that customer orders are accurately entered into the SAP system and processed efficiently.
Key Responsibilities:

• Manage all order desk and customer service-related duties, including data entry and processing of all orders received via phone or email using SAP and Excel.
• Communicate with customers regarding pricing, returns, order status, and back orders.
• Collaborate with the Sales Managers to fulfill customer requests and handle various sales administrative duties, such as customer account setup, providing order status updates, and completing documentation.

Assets:

• Bilingual in French is considered an asset.
• Experience in the food industry is an asset.

Note: Employees may be required to perform other duties as needed to support the ongoing needs of the organization.