About US

Fortis partners with diagnostics and life sciences companies to design, validate, and manufacture solutions to solve their complex development problems. Fortis' tailored approach and end-to-end capabilities accelerate the work of its customers as they bring the next generation of medicines and diagnostics to market. Fortis serves a global customer base and has offices across the world, including four R&D sites and three GMP and ISO 13485-compliant manufacturing facilities in North America.

International Point of Care Incorporated (IPOC) is a Fortis Life Sciences company, based in Toronto, Canada, and is a leading provider of innovative solutions for the in-vitro diagnostic industry and research and development community. With a strong focus on rapid point-of-care testing, we offer contract IVD manufacturing, lateral flow components (including our advanced PrimeCare™ blood separation membrane), and custom lyophilization services.

Position Summary

Fortis Life Sciences is seeking a Shipping & Receiving Associate – Level II to take on an expanded role supporting the logistics and inventory operations of our manufacturing facility. Based fully onsite at our Toronto, ON (IPOC) location, this dynamic, cross-functional position also provides support to the Purchasing function, with occasional backup for Customer Service and Office Administration.

Key Responsibilities

Shipping & Receiving Operations:

• Oversee daily logistics activities including shipping, receiving, warehousing, and material handling.
• Receive incoming materials and verify against purchase orders for accuracy and completeness.
• Prepare outbound shipments and all associated documentation (e.g., BOLs, packing slips, shipping labels).
• Ensure timely and accurate order fulfillment based on sales orders.
• Maintain a clean, well-organized, and efficient warehouse layout.
• Monitor and replenish inventory of shipping supplies.
• Perform regular inventory counts and assist with reconciliations.
• Support non-conforming goods and returns processing.
• Maintain accurate shipping/receiving logs and inventory records using ERP systems.
• Report any safety incidents, inventory issues, or shipment delays.
• Collaborate with internal departments, including Quality, Planning, Customer Service, and Purchasing.
• Support continuous improvement efforts by identifying workflow bottlenecks or inefficiencies.
• Provide training and direction to colleagues as required.
• Participate in general facility support as needed.

Purchasing Support:

• Assist the Purchasing team by tracking inbound orders, resolving vendor discrepancies, and coordinating delivery schedules.
• Communicate with suppliers to confirm order details and delivery status.
• Support material sourcing efforts and update ERP records as needed.
• Share insights with the Purchasing team to support vendor and supply chain improvements.

Customer Service Backup:

• Serve as a backup to Customer Service for responding to customer inquiries via phone, email, and other platforms.
• Assist in coordinating and confirming order fulfillment and shipping timelines for clients.

General Office Administration Support:

• Provide occasional assistance with ordering and managing office supplies.
• Support administrative projects and cross-functional coordination as needed.

Qualifications

• High school diploma or equivalent required; post-secondary education in Logistics, Supply Chain, or Business is an asset.
• Minimum 2 years of experience in shipping & receiving or warehouse/logistics roles.
• Exposure to or familiarity with purchasing, customer service, or administrative support in a manufacturing or distribution setting.
• Proficiency with Microsoft Office Suite; experience using ERP systems (e.g., Microsoft D365) is highly preferred.
• Strong organizational and multitasking skills with high attention to detail.
• Effective communicator with a team-oriented, solutions-driven mindset.
• Able to work independently and proactively in a fast-paced, dynamic environment.
• Experience with international shipping & receiving is a strong asset.

Work Environment

• On-site role based in Toronto, ON.
• Combination of warehouse and office work; requires physical activity including lifting (up to 30 lbs).
• Standard business hours: Monday to Friday, with some flexibility based on operational needs.

Mission and Values

We have an incredibly talented group of intelligent, down-to-earth individuals who are committed to developing and manufacturing only the highest quality products. Our mission: “Pursuing a Healthier World by Creating Tomorrow's Science Today” is complemented by our core values (EXCITE):

Excellence: We believe in solving for root cause. No shortcuts, no “band-aids”

Customer First: We prioritize the experience and outcomes of our customers above all.

Integrity: We are honest and accountable, holding ourselves to a high standard of ethical conduct.

Trust: We believe an engaged, empowered team begins with a foundation of trust. We trust our team members to make the right decisions and to be driven by and evaluated on results.

Entrepreneurship: We encourage smart risk-taking. We value novel mistakes in the pursuit of innovation.

What We Offer

Fortis-IPOC offers a competitive salary, a success-sharing bonus plan, and comprehensive medical, dental, disability, and life insurance benefits. We are an equal-opportunity employer, adhering to all relevant local, provincial, and federal employment laws. Our company provides equal opportunity to employees and applicants regardless of race, color, religion, national origin, citizenship status, creed, age, disability (unrelated to the individual's ability to perform job duties), sex, marital status, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable laws.