Reporting to the Controller, the Account Receivable Clerk performs a variety of tasks in a professional and efficient manner. The position works independently and in collaboration with management and branch staff to collect on outstanding accounts, resolve disputes and administer credit policies.
Key Responsibilities:
- Contact customers by phone and email to arrange payment on overdue accounts.
- Document actions and communications to ensure accurate records on collection efforts are maintained.
- Mitigate risk by communicating potential issues to manager in a timely manner.
- Monitor customer compliance to agree upon payment plans.
- Recommend use of 3rd party collectors and bad debt write-offs as required.
- Approve/release work orders in system related to overdue accounts.
- Proactively review and revise credit limits on customer accounts.
- Communicate AR status to branch managers.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Strong interpersonal and team working abilities.
- Excellent verbal and written communication skills.
- High level of attention to detail and consistently follows up.
- Displays a professional manner and approach internally and externally at all times.
- Can work at a high pace for prolonged periods.
- Works independently without supervision.
- Strong computer skills in Microsoft Outlook and Excel.
- Builds and maintains relationships with all key stakeholders.
- Exercises good judgment in order to achieve desired results.
Training, Education and Experience:
- 1-3 years relevant work experience.
- High School Diploma.
Values:
- Build trust – with customers and each other.
- Be a team player – commit to working together to win.
- Be customer-focused – “wow” customers so they become raving fans.
- Support community – care for our people, our community and our planet.
- Deliver results – know what you need to do and get it done.
Working Conditions: The Account Receivable Clerk is based out of the Surrey office and works 40 hours on average per week Monday to Friday.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at [email protected].
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Wesgroup Equipment.
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