Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that's what makes the journey worthwhile.

So, lace up your boots and let's tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective:

The Warehouse Manager is responsible for overseeing the safe, efficient, and compliant handling of raw materials, packaging, and finished food products across 4 production facilities. This role ensures that all warehouse operations align with food safety standards (e.g., FDA, USDA, HACCP), inventory accuracy, and timely support of production schedules. The ideal candidate has experience in food-grade warehousing, strong leadership skills, and a commitment to quality and safety.

Primary Responsibilities:

• Demonstrate and uphold Riverside's Core Values
• Maintain and exceed standards of health and safety, food safety, hygiene, and security
• Customer oriented, strategic management of the warehouse in compliance with company's policies and vision
• Lead on communication both with internal departments, distributors, and vendors
• Setup layout and ensure efficient space utilization, quickly adapting business requirements
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling, and shipping legislation requirements
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
• Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Manage stock control and reconcile with data storage system
• Oversee the maintenance and safety of all MHE onsite
• Prepare annual operating budget

• Liaise with clients, suppliers, and transport companies when necessary
• Plan work, assign tasks appropriately and appraise results.
• Recruit, select, orient, coach and motivate employees.
• Produce KPI reports to ensure main business drivers are tracked and improved
• Drive continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies to optimize warehouse processes and reduce waste

SAFETY & QUALITY

• Lead by example and ensure warehouse staff adhere to all company policies and procedures with a focus on safe operating procedures
• Develop a culture of awareness, around food quality and safety following GMPs
• Manage and maintain high levels of training and competence for all MHE equipment
• Continually work to develop a culture of safety within the team, identify potential safety concerns, and resolve in a sustainable manner

PEOPLE

• Work tirelessly to maintain the Riverside Culture and foster high levels of employee engagement
• Lead with a people-first mindset, fostering a culture of trust through routine communication (Daily Huddles and Monthly Town Halls), accountability (consistent and documented coaching), and continuous development (routine 1:1s monthly with Supervisors and Lead Hands).
• Effective communication of job expectations, conduct performance appraisals & strive for enhanced collaboration
• Facilitate the development of all warehouse staff that includes orienting, training and coaching

PERFORMANCE & PLANNING

• Demonstrate proactive approach to planning and resource allocation, ensuring teams utilize their time effectively.
• Champion process excellence, ensuring operational workflows are efficient, scalable, and aligned with production support needs (Documented SOP testing and training)
• Leverage data analytics and warehouse management systems (WMS) to monitor performance, identify trends, and support data-driven decision-making
• Help develop and maintain reports to proactively manage workloads, space planning and shift requirements. Develop and maintain all relevant KPIs.
• Drive KPI accountability across all levels, using metrics to guide performance, identify gaps, and implement corrective actions (Communicate results in huddles and Town Halls).
• Own inventory accuracy and CHEP pallet management, ensuring traceability, reconciliation, and compliance with internal and external standards

Education & Qualifications

• 7-9 years of experience in a warehouse environment
• Adaptable to fast changing environments, relish challenges, problem solving skills and proven leadership.
• Proven work experience as a Warehouse Manager within the food industry.
• Expertise in warehouse management procedures and best practices. WHMIS, BRC, CFIA or SQF preferred.
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases, working knowledge of SAP considered advantageous.
• Leadership skills and ability to manage staff
• Strong decision making and problem-solving skills
• Excellent communication skills
• BS degree in logistics, supply chain management or business administration advantageous

What we expect:

• Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
• Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
• Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't – like the plant, or the boardroom.
• Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you.

What We Offer:

• Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There's more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or 401k matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.