DescriptionThe Commercial Vehicle Ambassador manages the curbside and holding area for Taxi's, Ride Share & Buses and any other commercial vehicle in the managed area(s). Greets and creates a welcoming atmosphere for our customers, clients & stakeholders. They perform a variety of tasks to ensure a smooth operation of the managed area(s) for safety & efficiency, while delivering service that exceeds our customer/client's expectations. The Commercial Vehicle Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisors to ensure that safety standards and flow are met at all times. Communication through various methods including 2 way radios and ear pieces.
Key Responsibilities

• Must be flexible to work nights/days Monday-Sunday, Holidays and special events.
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as a traffic controller to direct incoming and outgoing guests to appropriate area(s).
• Use respectful communication to assist guests/customers, stakeholders & operators with their questions, problems, and concerns, relay information to Operations Manager
• Immediately report any accidents, incidents or safety concerns to Operations Manager, Supervisors & Airport Directive tool(s).
• Always communicate professionally with guests, client and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests, client, stakeholders & operators
• Adapt & adopt to technologies
• Able to stand for long periods of time
• Previous customer service experience, preferred

Benefits(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee groupRRSP - offered based on employee groupEAP - offered based on employee groupVacation