the Chef Agency -
2 Jobs
Cambridge, ON
Posted 2 days ago
Job Details:
Full-time
Management
Director of Rooms
Location: Cambridge, Ontario (relocation assistance across Canada available)
Salary: $95,000 - 105,000 + bonus
Requirements:
Location: Cambridge, Ontario (relocation assistance across Canada available)
Salary: $95,000 - 105,000 + bonus
Requirements:
- Extensive experience in luxury, boutique hotels—Forbes Five Star or Relais & Châteaux required
- Proven leadership in Front Office, Housekeeping, Guest Services, and Reservations
- Expertise in maximizing room revenue, quality standards, and guest satisfaction
- Lead all Rooms Division operations across 60-room estate—Front Desk, Housekeeping, Guest Services, Reservations
- Drive financial performance: occupancy, ADR, departmental budget & forecasting
- Mentor, develop, and inspire a diverse team to uphold Five Diamond/Châteaux-level service
- Enhance guest experience through quality inspections, SOPs, and cross-functional collaboration
- Oversee vendor relationships, department reporting, and compliance with brand standards
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