Norelco Cabinets Ltd., a locally owned and operated cabinet manufacturing company since 1972 has an exciting opportunity for a Sales and Design Consultant who is driven to generate new business, actively network, and consistently achieve or exceed sales targets within our cabinetry division.

We are seeking a passionate and motivated individual who thrives in a sales environment, is energized by client interaction, and is committed to expanding their network and bringing new customers into the business. The ideal candidate will have a passion for design, an in-depth knowledge of cabinetry products, and the ability to understand customer needs and recommend tailored solutions. They will work closely with clients to ensure their vision comes to life, from initial consultation to final purchase.

The role demands a combination of sales expertise, product knowledge, strong interpersonal skills to exceed customer expectations, and a high degree of motivation to achieve sales goals.

A Day in the life of the Sales and Design Consultant: role and responsibilities:

Sales Generation & Business Development:

• Actively pursue new business opportunities by networking within the community, attending industry events, leveraging referrals, and reaching out to prospective clients.
• Execute personal sales strategies that align with company goals and target key market segments including homeowners, builders, and developers.
• Drive individual revenue growth by identifying client needs and offering premium, customized cabinetry solutions.

Sales Process Management:

• Lead clients through the entire sales process, from initial consultation and product selection to final sale and delivery coordination, ensuring a seamless and exceptional client experience.
• Ensure a seamless and professional client experience from start to finish, with a focus on closing the sale and building customer loyalty.
• Consistently meet or exceed monthly, quarterly, and annual sales targets.

Customer Engagement:

• Develop and maintain relationships with clients through direct communication, providing professional advice and customized cabinetry solutions tailored to their specific needs.

Product Knowledge:

• Maintain expert-level knowledge of cabinetry products, materials, styles, finishes, and custom options.
• Stay up to date on trends and innovations to confidently present product options and upsell where appropriate.

Design Consultation:

• Use design knowledge to support sales conversations, offering creative layouts or visualizations for kitchen, bathroom, and other cabinetry installations.
• Utilize tools such as 20/20 CAD to assist in the design process as part of the sales strategy.

Negotiation and Closing Sales:

• Confidently negotiate pricing, terms, and delivery schedules, and effectively close sales while maintaining a high level of customer satisfaction.

Follow-Up & Relationship Building:

• Provide excellent after-sales support, follow up with customers to ensure satisfaction, address any concerns, and foster long-term client relationships.

Team Collaboration:

• Work closely with the engineering, design and installation teams to ensure proper execution of projects and timely deliveries, as well as to resolve any issues that may arise.
• Use CRM software to track leads, manage follow-ups, and document customer interactions.

Client Site Visits & Travel:

• Be flexible and available to travel locally and to the U.S. as needed for client meetings, project site visits, trade shows, or other business development opportunities.

Requirements

Qualifications:

• Strong customer service, communication skills, and negotiation skills
• Adept at problem solving.
• Able to work under pressure and with a sense of urgency to meet customer timelines.
• Detailed and highly organized.
• Self-motivated to meet individual, team, and company sales targets.
• Adaptable to changing process and strategies.
• Identifies and pursues personal growth needs and learning opportunities.
• Experience in commercial projects an asset.
• Willingness and ability to travel locally and to the U.S. as needed

Experience:

• Minimum of 1 year of sales experience (cabinetry or related industry preferred).

• Proven ability to generate new leads and close sales

• Knowledge of CRM Software (preferably PipeDrive).

• 20/20 CAD experience as asset.

• Ability to read and understand construction documents and blueprints.

• Commitment to continued learning on products, technology, procedures and more.

Benefits

Our Sales And Design Consultant Are Supported With:

• Full usage of our beautiful 5,000 sq ft showroom with Highway 97 frontage and scheduled showroom days to assist in building clientele.
• 60,000 sq ft fully custom manufacturing plant building cabinetry for any room in the house.
• Available financing for clients.
• Our in-house Marketing Manager works with you to create portfolios, photography, and award submissions of your projects.

Benefits Provided:

• Expected compensation range: $70,000–$110,000 annually, based on skill set and experience.
• Benefits program available upon start date including: extended health, dental, life insurance, and travel insurance
• Employee Assistance Program
• Company events