1-800-GOT-JUNK? is a nationally recognized brand known for its award-winning culture, entrepreneurial spirit, and commitment to excellence. With a strong foundation and ambitious growth goals, they've built a business that values innovation, people-first leadership, and long-term impact. Backed by a visionary CEO and a strong leadership team, the company continues to expand its presence across North America and beyond. They offer a dynamic and purpose-driven environment where employees are empowered to think big, grow personally and professionally, and make meaningful contributions every day.

• Founded in 1989, HQ in Vancouver, BC
  
• Part of the O2E Brands umbrella, founded by CEO Brian Scudamore
  
• Brian has been featured on Oprah for his leadership, Undercover Boss, Forbes, The Wall Street Journal, The
  
• Globe and Mail and most recently as a Dragon on Dragon's Den!
  
• Recognized as a “Most Admired Corporate Culture”, a “Top 50 Small & Medium Employer” and a “Most Engaged Workplace” and a workplace of choice through numerous awards, including “Best Place to Work”, “Great Workplaces in Canada” and “50 Most Engaged Workplaces”
  
• 1-800-GOT-JUNK? Is a $500M+ business, on track to be a $1B in sales company
  
• 175 locations across Canada, the United States, and Australia
  

About the Role

1-800-GOT-JUNK? is on the lookout for a Digital Analytics Manager to lead the analytics team and help shape the next phase of data-driven growth. As a key leader within the Residential Web & Ecommerce division, you'll be responsible for developing and executing a comprehensive digital analytics strategy that guides our marketing, product, and technology teams.

This is a unique opportunity for a strategic, hands-on leader who excels at turning data into insight, building high-performing teams, and driving measurable business impact. Your work will directly enhance the online customer experience and showcase the value of digital investments.

Analytics Strategy & Leadership

• Build and execute a clear digital analytics roadmap aligned with business priorities.
  
• Identify strategic questions and high-impact opportunities to fuel data-driven decision-making.
  
• Inspire and guide a growing analytics team.
  

Data Infrastructure & Governance

• Oversee the implementation and governance of the web analytics stack.
  
• Champion best practices across GA4, Google Tag Manager (GTM), server-side tagging, and data integrity.
  

Cross-Functional Collaboration

• Act as the strategic analytics partner for Marketing, Product, and Technology leaders.
  
• Define key performance indicators (KPIs) and ensure alignment across teams.
  

Insights & Data Storytelling

• Deliver actionable insights, executive dashboards, and compelling presentations that guide decision-making.
  
• Analyze user behavior, campaign effectiveness, and digital performance to optimize the customer journey.
  

Experimentation & Optimization

• Lead the digital experimentation framework, including A/B testing and causal impact analysis.
  
• Drive strategies that continuously improve website performance and conversion rates.
  

Advanced Analytics & Attribution

• Guide the development of advanced analytical models such as media mix modeling and multi-touch attribution.
  
• Provide holistic insight into the customer journey and optimize marketing spend.
  

• 5–7+ years in digital or marketing analytics, with a history of delivering business outcomes.
  
• 2+ years of direct team leadership or people management experience.
  
• Bachelor's degree in Business, Marketing, Computer Science, Mathematics, or a related field.
  
• Proven experience in creating and executing analytics strategies.
  
• Advanced expertise in GA4 and GTM (including implementation, governance, and server-side tagging).
  
• Strong proficiency in SQL and large data environments like BigQuery.
  
• Skilled in building executive dashboards using tools like Looker Studio or Tableau.
  
• Excellent communication skills with the ability to simplify complex data for senior stakeholders.
  
• Deep understanding of the digital marketing ecosystem (SEO, PPC, Programmatic, etc.).
  
• Experience with A/B testing frameworks, user journey analysis, and attribution modeling.
  
• Experience with Salesforce Marketing Cloud is a strong asset.
  
• Certifications in GA4, GTM, or Tableau are a bonus.
  

• O2E Brands, parent company of 1-800-GOT-JUNK?, has been named one of Canada's Best Workplaces 15 times—and for good reason. O2E brands is a people-first company driven by innovation, entrepreneurial spirit, and an inclusive culture.
  
• Hybrid work environment: Vancouver and Toronto team members are in-office every other week (Tues–Thurs). Core hours are 9 AM to 3 PM on those days to support collaboration and key business initiatives.
  
• Benefits: Extended Health & Dental, access to corporate gym facilities, professional development programs, and wellness initiatives
  
• The chance to work in a collaborative, innovative, and high-performing environment
  
• To be at the forefront of the fastest growing area of the business