Software Engineering Manager

Facilisgroup is building SaaS solutions for the Promotional Products industry. We are recruiting a Software Engineering Manager to support the teams building our products.

The ideal candidate for this position has a strong background in software development. To be successful in this role, you should be confident hiring, mentoring, and leading software engineers.

This position reports to the SVP of Technology.

In this role you will:

• Lead multiple teams of software engineers, ensuring sprint commitments are met and delivery remains on track.
• Foster a high-performing, accountable team culture where team members feel comfortable sharing their ideas, concerns, and feedback. This can be achieved through regular team meetings, anonymous feedback channels, and an open-door policy.
• Conduct regular 1:1s focused on coaching, career development, and performance growth of direct reports.
• Ensure that team members have a healthy balance between their work and personal lives. This can be supported by offering flexible working hours, remote work options, and encouraging employees to take regular breaks and vacations.
• Collaborate with Staff and Principal Engineers to stay informed on technical direction and ensure team alignment–without being the primary technical decision-maker.
• Partner with software architects to report on progress, risks, and mitigation strategies to the SVP of Technology.
• Contribute to engineering budget planning and resource allocation.
• Coordinate with Product Management to ensure engineering deliverables align with customer expectations.
• Support onboarding, training, and continuous learning initiatives in partnership with product training teams.
• Maintain and evolve internal engineering policies and practices.
• Manage the performance review process and support engineers in achieving their professional goals.
• Ensure that pull requests are reviewed promptly and blockers are addressed quickly.

You bring with you:

• Proven experience as an Engineering Manager or People Lead in a software development environment.
• A strong track record of enabling engineering teams to deliver high-quality work on time.
• Familiarity with Agile methodologies, SCRUM framework, and experience managing sprint-based delivery.
• Experience with AI and LLM models, including developing, deploying, and optimizing machine learning algorithms and large language models.
• Knowledge of AI frameworks and tools and the ability to integrate AI solutions into existing software systems and workflows.
• Experience working with SaaS products, including brownfield and re-engineering efforts.
• Good understanding of the Microsoft .NET stack and Azure cloud services.
• A people-first mindset with a passion for coaching and developing engineering talent.
• Previous experience working in a development team as an engineer.

Education/Requirements

• BS/MS in Computer Science (or similar relevant field) and 7+ years equivalent work-experience.
• Previous demonstrated experience leading software developers.

Why Facilisgroup?

Through the principles of technology, supply chain and community, Facilisgroup delivers unparalleled growth to its partners within the promotional products industry. More importantly is what we delivery internally: we take care of our people.

Recognized by ASI as one of the Best Places to Work, we take our dedication to company culture seriously, with a commitment to diversity, inclusion, dignity, and respect in the workplace. We strive to provide an open, friendly, and creative atmosphere where collaboration and conversation between teams and leaders is encouraged.

We provide:

• A forward-thinking path to success with competitive pay and plenty of opportunity for growth
• Healthcare coverage, including health, dental, vision and flexible spending
• Exceptional retirement matching to make saving for the future even more rewarding
• Market-leading paid time off and paid holidays to enjoy your other passions in life
• Annual volunteer time to devote toward a passion project or volunteer option you love
• New parent perks like additional paid leave and flexible scheduling

Equal Opportunity Employer

Facilisgroup is committed to treating everyone with dignity and respect. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, disability status, or criminal history. Facilisgroup believes in “fair chance hiring “and reserves the right to administer a criminal background check upon hiring and review criminal history.