The candidate we're seeking is best described as someone who:

• Enjoys goal-oriented problem-solving, who is energized by challenges
• Is highly organized and excels in personal time management
• Is comfortable starting conversations with strangers, either in-person, over the phone, or via email or chat
• Has a strong vocabulary and is an effective written and verbal communicator
• Is able to make consistently positive first impressions on those around them

Required Experience:

• Post-secondary education of any discipline
• Previous success in a B2C and/or commission-based sales role
• Fluency with current cloud productivity software and basic workflows

Preferred Experience:

• At least 1 year of sales experience (inside or outside) and/or delivering elite level customer service
• Some experience playing a musical instrument, at any level

Accountabilities:

1. Assist and sell to customers (walk-ins, callers, leads generated through online marketing, school clients, etc.) to make an educated decision about instrument

• Answer incoming phone calls, where you'll qualify and connect with customers
• Assist walk-ins with questions. Provide them with a thorough sales presentation based on their area of interest.
• Develop and manage a pipeline of sales prospects in line with company policies and systems

2. Understand Merriam Music product offerings and market positioning at an expert level

3. Participate in professional development

• Participate in ongoing training and development
• Participate in weekly team meetings to strategize reaching sales targets through promotions and initiatives

Salary Expectations & Benefits:

The compensation structure includes both base salary in addition to performance-based commission. Successful candidates have the ability to earn between $65,000 $80,000.

Merriam Music full-time employees enjoy membership in a co-op benefits package, which offers coverages for dental, medical, and other various benefits.

Schedule and location:

The schedule includes a blended schedule included day shifts, evening shifts and consistent weekends. It is expected that the individual will work 2-3 days a week on-site at the Oakville location and 2-3 days a week working remotely from home.