About the Aboriginal Friendship Centre of Calgary

The Aboriginal Friendship Centre of Calgary (AFCC) is a non-profit organization with a mandate to provide social, cultural, education, and employment services to the Indigenous peoples within the Calgary Metropolitan area. AFCC plays a regular and significant role in the daily lives of our members in many ways:

• Providing care for our children, our elderly, our in-need, and our homeless
• Enabling access to cultural and spiritual care
• Offering referrals for suitable housing, food, clothing, pursuit of education, skill development, and training
• Building a resourceful Indigenous community

AFCC's non-profit family is an expression of how we live, what we value, where we turn for comfort, and where we turn when in need. AFCC is a community leader in the advocacy of Indigenous social and cultural services while serving as a support and community resource to other Indigenous Service Agencies on the local, provincial, and national level.

Role Description

The Administration and Event Support part-time position is dedicated to supporting Indigenous communities through the coordination and care of the Confluence community space. The role focuses on providing exceptional customer service, upholding cultural protocols, and fostering a welcoming and respectful environment. As this is a newly established position and program, the ideal candidate will bring experience in administrative support, strong interpersonal and organizational skills, and a demonstrated commitment to relationship-building with Indigenous communities and partner organizations. Professionalism, attention to detail, and cultural sensitivity are essential to the successful execution of this role. The coordinator will work collaboratively with the Confluence team to ensure smooth day-to-day operations of the space, including booking logistics, room maintenance, data collection, and overall safety.

Key Responsibilities

• Calendar Management, Administrative Support & Customer Service
  • Serve as the first point of contact, offering a welcoming and culturally respectful presence to guests and visitors.
  • Manage the room booking calendar, coordinate internal and external meetings, and handle correspondence with care and confidentiality.
  • Provide logistical and administrative support for meetings and other space-related activities.
  • Use discretion to prioritize and address incoming requests and communications; escalate urgent matters to the AFCC and Confluence team as appropriate.
  • Route correspondence to relevant individuals or departments for follow-up or response.
  • Monitor and support the approval process for expense claims and financial documentation requiring CEO signature, ensuring accuracy and policy compliance.
  • Identify potential issues impacting operations and recommend proactive solutions.
  • Maintain effective and professional communication with internal staff, community members, and external stakeholders.
  • Respond to inquiries received via email and phone with professionalism and accuracy.
• Operational and Financial Support
  • Oversee office-related budgets, including ordering supplies and managing expense tracking.
  • Ensure administrative practices and procedures align with organizational protocols.
  • Coordinate special requests from guests and visitors as needed.
  • Support broader Confluence team activities and perform additional duties as assigned.

Qualifications and Skills

• Diploma in Business Administration or a related field is preferred; a certificate combined with relevant experience will also be considered.
• Direct experience working with Indigenous communities, particularly within Treaty 7, is a strong asset. Familiarity with cultural and ceremonial protocols is highly valued.
• Minimum of 2–5 years of experience in an administrative or coordination role.
• Experience working in a nonprofit or community-based setting is an asset.
• Strong sense of professionalism, initiative, and accountability.
• High level of integrity, confidentiality, and reliability in handling sensitive matters.
• Proven ability to build and sustain respectful, collaborative relationships with diverse community members.
• Skilled at identifying issues and offering practical, solution-oriented recommendations.
• Demonstrates sound judgment and the ability to work independently.
• Excellent interpersonal skills; tactful, diplomatic, and respectful in all interactions.
• Strong time management skills with the ability to juggle multiple priorities effectively.
• Creative and flexible problem-solver who is adaptable to changing needs.
• Comfortable working both independently and as part of a collaborative team.
• Excellent verbal and written communication skills across various levels and audiences.
• Strong analytical, organizational, and research abilities.
• Proficient in Microsoft Office Suite and other common administrative tools.
• Willingness to work flexible hours, including evenings and weekends, as required.
• Energetic, enthusiastic, and committed to fostering a positive community experience.

Compensation

• $22 - $26 / hour
• Days of work (subject to change) – Monday, Wednesday, Friday with Saturday and Sunday availability as needed
• Cell phone required – allowance provided
• Full-time contract role expires March 31, 2026, with the possibility of extension