At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives.

Job Opportunity
Crisis Response Supervisor: Short-Term Crisis & Safe Bed Program
One Full-Time Contract Position to May 2027 (with the possibility of extension or becoming permanent)

• Location: Thornhill, Ontario L4J 8C1
• Head Office Location: Aurora, Ontario L4G3S9
  • must be within a commutable daily distance from the office and/or service area
• Status: Contract, Full-Time
• Starting Hourly Rate: $38.51 + $2.75 premium / Hour
• Office Hours: Monday - Friday - 8:30 am - 4:30 pm, 35 Hours per week
• Office Expectations; Work in the office minimum once per week in addition to in-office meetings, trainings, and supervisions
• Posting Closes: Friday, August 8 at 4:00 pm EST

Job Description

The Short-Term Crisis & Safe Beds Supervisor is responsible for the clinical support of the crisis bed staff within the designated team and catchment area serving Ontario Health -Central. The Crisis Response Supervisor acts as a resource and supports Crisis/Safe Bed workers in assessing service user program eligibility, needs and identifying problem-solving strategies for complex or critical service situations in conjunction with the Mental Health Manager. Clinical support and supervision is provided to individual workers and through facilitation of regular individual and group consultation meetings.
Short-Term Crisis & Safe Beds Supervisor collaborates with consumers, community partners and the public in response to individually identified goals with a focus on increasing the quality of life for individuals served.
In addition, the Short-Term Crisis & Safe Beds Supervisor participates in the development of community resources and creative strategies to address mental health crisis and service system issues.

Position Requirements

• Bachelor's degree in social work or related discipline (i.e. Health Sciences)
• Experience;
  • Minimum five years related experience
  • Minimum two years supervisory experience
  • Management and leadership experience in community development and systems planning
  • Experience in providing clinical support to staff in an individual and group setting
  • Counselling, crisis prevention and intervention experience
  • Sound knowledge of the population and pertinent legislation
  • Knowledge and significant use of Psychosocial Rehabilitation practices
• Registration with a relevant Ontario College an asset
• Project Management/Implementation experience is an asset
• Francophone or second language is considered an asset
• An understanding of cultural diversity is considered an asset

* The successful applicant will be required to provide a police clearance that meets agency standards* A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.

YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team's growth and well-being.

Join one of Canada's top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being
Our Mission: Communicate. Connect. Collaborate.

YSSN is an equal opportunity employer that welcomes applicants from diverse backgrounds and is committed to an accessible, respectful hiring process.

Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.
We thank all candidates for their interest. Only those selected for an interview will be contacted.
To learn more about YSSN view our website; Work with Us - York Support Services Network

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