Relevant experience (Yrs): 5-8 Years

Requirement: Epic Security

Job Summary:

• The Epic Senior Analyst is responsible for providing support in the implementation, optimization, and day-to-day operation of Epics EHR Solution.

• This role involves assisting in system configuration, troubleshooting issues, and working closely with healthcare providers to ensure the effective use of the Epic platform.

• Should be able to lead and manage one application module team.

Module Expertise:

• Demonstrate in-depth expertise in Epics EHR Solution and at least one other Epic module/s.

• Preferred certifications in multiple Epic modules across Clinical, Revenue cycle, Ancillary, Integration and Reporting towers.

Roles and Responsibilities:

• System Configuration: Assist in configuring and customizing the Epic EHR solution to align with the organizations specific needs and clinical workflows.

• This may involve Epic reporting and interfaces as well.

• Monitor and resolve issues through incident management and service requests in ticketing systems.

• User Support: Provide frontline support to clinical staff and end-users of the Epic system, addressing inquiries, issues, and user training needs.

• Quality Assurance: Assist in maintaining data integrity within the Epic system by ensuring that appointment data is accurately captured and follows best practices. Implement quality control measures to verify the accuracy of data.

• Workflow Analysis: Collaborate with healthcare providers to analyze Epic workflows and identify areas for improvement. Work towards streamlining and

  optimizing Epic processes.

• Documentation: Maintain documentation of system configurations, changes, and issue resolutions. Ensure that documentation is readily available for reference

  and audits.

• Training: Provide training to clinical staff and end-users on how to effectively use the Epic system. Create training materials and conduct training sessions.

• Reporting and Analysis: Generate reports from the Epic system and analyze data to assess its performance and identify opportunities for improvement.

• Compliance and Regulatory Oversight: Ensure that Epic system usage complies with healthcare regulations and standards, including HIPAA and Meaningful Use

  (MIPS/MACRA).

• Collaboration: Collaborate with healthcare providers, administrators, and IT teams to understand their Epic needs and challenges, and work to address them.

• Issue Resolution: Assist in identifying and troubleshooting issues related to the Epic system, working with senior analysts or IT teams to resolve problems and maintain system stability.

• Provide on-call or after-hours support during major events, as needed.

• Participate in upgrades, regression testing, and monthly releases.

Qualifications:

• Active Epic certification in at least one module is mandatory

• Technical bachelor's degree or a degree in healthcare informatics, healthcare administration, or a related field.

• Familiarity with Epic EHR Solution and at least one other module is a plus.

• Basic understanding of clinical workflows and healthcare operations.

• Strong communication and interpersonal skills.

• Problem-solving and analytical abilities.

• Eagerness to learn and adapt to new technologies and EHR platforms.

• Knowledge of healthcare regulations and compliance, including HIPAA.

• Customer service orientation and a willingness to work closely with clinical staff.

Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.
Our Services
W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.
We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.
We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.
Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.
As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.Our ServicesW3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.Our ExpertiseW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs.As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.