Location: Calgary, AB
Status: Full-Time, permanent (40+ hours per week);
About ATS TrafficATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Kamloops, Langley, Winnipeg, Brandon and Mississauga.
As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:
- Do What's Right
- Our People Matter
- Trust Through Teamwork
- Striving for Excellence
ATS Traffic is currently looking for a Dispatcher to join our OSS team in Calgary! In this role you will be responsible for scheduling and dispatching our TCP's, LCT's and Drivers and forecasting workload needs. This position will work with OSS Managers, Supervisors, Coordinators, and Traffic Technicians in order to help navigate projects, equipment and dispatching for the branch. The successful candidate will be responsible for scheduling, and dispatching project needs on a daily basis.
Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our clients and customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you, submit your application today!
- Organize and ensure clear, concise communications with employees regarding status of jobs, delivery/returns, paperwork, procedures, training, meetings and projects
- Assist management team with work orders, jobs and projects
- Responsible for scheduling, Traffic Techs, Flaggers, drivers and organizing the daily dispatch of all jobs
- Maintain the dispatch board, schedule and perform record keeping as needed
- Work with staffing agencies when seasonal staff are required to fulfill a job
- Ensure accuracy of rental contact prior to dispatching drivers
- Completion of appropriate seminars, meetings & training to keep abreast of changes in the industry
- Maintain the on-call schedule for traffic technicians
- Forecast workload & future jobs
- Assist CSP's & Admin staff with questions/concerns regarding paperwork and customer needs
- approves all flagging hours
- print OSS tickets for job only (TCR)
- Experience in Dispatching, forecasting, and scheduling
- Previous experience in office administration is an asset and experience with Microsoft office 365 operation system essential.
- Experience in the Traffic Control/Construction Industry is an asset
- Knowledge of the rental shop, install, traffic tech, dispatch and coordinator roles
- Demonstrated ability to follow operational procedures.
- Strong verbal and written communication skills are required.
- Ability to learn new technology systems.
- Strong Interpersonal Skills.
Reliable, punctual and able to work with little supervision.
- Ability to remain calm, work efficiently & effectively in a multitasking high stress environment.
- Superior time management skills.
- Know the city well, ability to read & understand maps and good route planning abilities.
- Strong internal and external customer service orientation.
We have always been a family-owned business. When you join ATS, you aren't just a number: people remember your name and treat you like one of the family! You'll be working with a team you can trust, and you'll be excited to come in on Monday morning.
Other perks include:
- 3 Weeks Paid Vacation
- Health Spending Account and Wellness Account
- RRSP Contribution Program
- Regular company events like barbecues and holiday parties
Do you have a good attitude? Do you do whatever it takes to get the job done? If this sounds like you, we think you'd be a great fit at ATS Traffic – apply today!
We thank all applicants for their interest, however only selected candidates will be contacted.
*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.